LEARNING AND DEVELOPMENT CONSULTANT – RAAI – MULTIPLE LOCATIONS (12 MONTHS SECONDMENT)
RAA has proudly served South Australians since 1903, offering trusted insurance, motoring, travel and home services to over 830,000 members. With a solid commitment to our purpose – better for members, better for our community – RAA is passionate about creating a safer, more sustainable future.
RAA’s general insurance business is proudly backed by Allianz Australia Insurance Limited – part of the global Allianz Group. This partnership brings together RAA’s deep local understanding with Allianz’s global expertise, delivering the best of both local care and international strength for our members.
About the role
Collaborate with key stakeholders and peers to understand business objectives and ensure training initiatives align with knowledge management, quality practices, projects, and BAU changes.
Perform Training Needs Analysis’ to define, develop and maintain training programs.
Deliver interactive, technology‑enhanced training to support effective learning transfer and role competency across member services.
Develop and maintain effective relationships with stakeholders by facilitating clear communication, ensuring alignment on project goals, and promptly addressing concerns to enhance collaboration and project success.
Continuously develop knowledge in the Learning and Development field to ensure we are using best practice approaches.
About you
Hold a Certificate IV in Training and Assessment or equivalent (mandatory).
Strong communication, facilitation and presentation skills with the ability to design, develop, and deliver effective training and coaching across multiple mediums—including face‑to‑face, virtual, e‑learning and self‑guided formats—in an adult learning environment.
Effective stakeholder management demonstrated through relationship‑building, clear communication, goal alignment, and proactive issue resolution to achieve successful outcomes.
Highly skilled in Articulate Storyline 360 (mandatory) and building digital learning including simulations.
Experience using Vyond or Camtasia to build and produce instructional videos.
A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape.
Benefits and perks
Inclusive Culture: Join a supportive, open‑minded team focused on customer outcomes, bringing your authentic self to work every day.
Flexible Work‑Life Balance: Enjoy flexible and remote work options and workplace adjustments, with support for your work/life balance.
Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
Financial and Well‑being Perks: Enjoy discounts on Allianz products, retail, tech and travel, plus financial wellness initiatives and the Employee Share Purchase Programme – own a piece of your employer.
For more details about our benefits, visit the Allianz Careers site.
Adjustments and support
If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.
Join us. Let’s care for tomorrow.
Equal Opportunity Statement
We welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
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