Business Analyst
Federal Government | Canberra + Hybrid | Long-Term Engagement
* 12 Month Contract
* Hybrid Role
* Baseline/ NV1 Preferred
About the company:
This large federal agency manages diverse national portfolios through a complex structure. While offering meaningful work on economic and sustainability challenges, it operates with typical government bureaucracy. The culture values technical expertise and precision, requiring adaptability. Private sector professionals may need to adjust to deliberate processes. Success requires collaboration across organisational boundaries while navigating established governance frameworks.
The Role
As our ICT Business Analyst, you'll work closely with stakeholders across the organisation to gather requirements, analyse business processes, and implement solutions using Microsoft's suite of tools. You'll be instrumental in driving digital transformation initiatives and optimizing our operational efficiency.
Key Responsibilities
* Analyse current business processes and identify opportunities for improvement
* Gather and document detailed business requirements from stakeholders
* Translate business requirements into technical specifications for development teams
* Configure and customize Microsoft Dynamics 365 and Power Platform solutions
* Manage projects using Azure DevOps for tracking, planning and collaboration
* Create detailed documentation for processes, requirements and solutions
* Provide training and support to end users
* Ensure solutions align with business objectives and deliver measurable value
Required Skills & Experience
* 3+ years of experience as a Business Analyst in ICT environments
* Demonstrated experience with Azure DevOps for project management and development lifecycle
* Strong knowledge of Microsoft Dynamics 365 and/or Power Platform (Power BI, Power Apps, Power Automate)
* Experience with business process mapping and requirements gathering
* Excellent analytical thinking and problem-solving abilities
* Strong written and verbal communication skills
* Ability to translate complex technical concepts into plain language for non-technical stakeholders
How to Apply:
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