Apply on Kit Job: kitjobau.com/job/33ooeb Warehouse Administrator DEPARTMENT Warehouse REPORTS DIRECTLY TO VIC Warehouse and Distribution Manager NUMBER OF REPORTING RELATIONSHIPS 1 EMPLOYING ENTITY Capital Transport and Logistics Group Pty Ltd AUTHORITY TO ACT This position must act within written group policies, procedures and operations manuals. All decisions outside these parameters must be approved by your direct manager. NUMBER OF STAFF REPORTING DIRECTLY TO THIS POSITION 0 NUMBER OF STAFF REPORTING INDIRECTLY TO THIS POSITION 3 CRITICAL RELATIONSHIPS (INTERNAL) - National Warehouse and Distribution Manager - Capital Logistics Warehouse Supervisor - Capital Logistics Warehouse Team Leader - Capital Logistics Warehouse Team - Capital Transport Operations Staff - Capital Logistics Finance and Administration Team - Capital Group Sales & Account Management Team - National Human Resources Department - National Work Health and Safety Department CRITICAL RELATIONSHIPS (EXTERNAL) - Existing clients - Existing sub-contractors - Outside hire suppliers - Casual labour hire - Transport providers Position Summary As the Warehouse Administrator you will report directly to the National Warehouse and Distribution Manager. You will play a central role within the Warehouse Department providing excellent administrative and operational support to the Warehouse team and our clients. In addition to your administrative duties, you may be required to assist with any other warehouse function during periods of high demand. You must ensure that client details, pricing, product, movements and all associated weights, dimensions and stock characteristics are entered accurately and updated in the Warehouse Management System ("WMS"). You must also organise the transport of client freight around the country by way of our own transport service, as well as that of our intra and interstate transport suppliers. The role also requires spreadsheet generation of local transport charges through the local booking system. Charges must be integrated into the WMS to then be entered into a report for submission. 1. Key Responsibilities - Provide the Warehouses with a full range of administrative and operational support, as instructed by your Manager. This can include but is not limited to day-to-day administration, invoicing, management of the Warehouse Management System and completing client specific processes or reporting requirements. - Ensure that all customer orders are reviewed for accuracy and actioned in line with company guidelines. You are responsible for making sure that all customer orders are affected, and customers are contacted where required to seek further information or make alternative arrangements. - Be the central point of communication from Capital Logistics to the Warehousing customers - Ensure that all people on site, adhere to the Company policies and comply with current legislation, in relation to Workplace Health and Safety and any other legislation that may cover activity performed at Capital Logistics - Identify and report on any and all incidents, accidents or near misses to the Warehouse Manager immediately - Foster and support a collaborative working environment through clear, concise and effective communication with all stakeholders, including but not limited to sub-contractors, staff, visitors, customers and Management and all written and verbal communications is always professional and courteous - Follow any and all direction provided to you by the Warehouse Manager and perform all reasonable tasks requested of you by the Warehouse Manager, and attend all meetings that are requested to attend - Attend and participate in all one-on-one meetings with the Warehouse Manager - Assist and complete to the best of your ability all required administrative tasks as requested by the Warehouse Manager - Ensure that you utilise all work time for work associated tasks and limit personal activity and use of mobile phones whilst at work - Ensure that all systems and platforms that are used by the Warehouse Department are operating accurately. You must lodge tickets with the IT Department, or respective software vendor, where there are deficiencies or errors. - Cooperate with the Capital Group in relation to activities undertaken to comply with WH&S; and National Heavy Vehicle legislation; - Undertake all relevant training to carry out your responsibilities in line with CG's policies and procedures and legislative requirements; - Tickets/Clients requests are to be responded to in a timely manner as directed by the Warehouse and Distribution manager or in line with Capital Group Expectations Perform their roles effectively to manage Chain of Responsibility (COR) risks, and ensure their actions or inactions do not cause or contribute to road safety breaches, specifically with regards to: - Load Restraint; - Mass and Dimension; - Fatigue; - Speed; and - Vehicle Standards. Ensure that any potential or actual breaches of CG policies and procedures are reported immediately to your Manager;Take reasonable care for their own health and safety and the health and safety of other people who may be affected by their conduct in the workplace; andNot wilfully or recklessly interfere with or misuse anything provided in the interest of environment health and safety or welfare. 1.1 TASKS Ensure all customer orders are processed before 10.00am each day to determine the day's picking requirements. All expected outcomes must be determined in consultation with the Warehouse Supervisor and relayed to the Warehouse Manager daily and when outcomes changeManage the end-to-end administration and communication stream of all warehouse functions and report accordinglyEnsure a safe working environment within the warehouses by: - Review Materials Handling Equipment (MHE) safety checks daily. You must escalate any defects to MHE to your manager without delay, ensuring that the equipment is not used by any persons if it is not fit for purpose; - Ensure that the office area is clean and tidy and all files as properly filed. - Escalating all incidents and near misses to the relevant stakeholders including but not limited to your Manager and the National Work Health and Safety Manager as they occur and assisting with the investigation where required. Ensure all client specific procedures are updated, maintained, adhered to and completed accurately and within the agreed timeframes. Prepare the warehouse invoicing providing a full breakdown of the charges for each client. Review billing details by transaction and correct any errors by 2:00pm every Tuesday. Ensure all storage, handling and fuel charges have been entered into the Warehouse Management System ("WMS"), and audit all client charges against contract rates to ensure 100% invoice accuracyReview all client transport charges generated from the warehouse and apply the correct fuel surcharge to each accountAssist clients with any queries they have regarding deliveries or stored goods. It is expected that you respond to client queries within 24 hours of receipt. Where you are unable to rectify the issue within this timeframe you must contact the client to confirm receipt of the query and the anticipated completion date.Assist the Warehouse Manager and Warehouse Operations Supervisor with investigations in any lost or damages goods, as required. You may be required to communicate an investigation outcome to the client.Manage and co-ordinate, in conjunction with the Warehouse leadership team, the use of outside labour as required, ensuring cost efficiencies, whilst maintaining adequate resourcesBook transport for warehouse clients as required, using the clients preferred supplier or Capital Logistics suppliers ensuring all relevant reporting and administration tasks are completed#J-18808-Ljbffr