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Vital claims specialist

Geelong
beBeeAdjuster
Posted: 31 July
Offer description

Loss Adjuster Job Opportunity

You will become a vital part of our dynamic team, assisting in restoring customers' lives after loss or damage to their properties. Your role as a self-starter and confident operator will involve site inspections, ascertaining the cause and extent of damage, appointing relevant specialists, and providing a seamless claims experience for the customer.

This position suits someone with a loss adjusting/claims background; however, we welcome applications from individuals who can apply transferable skills in managing claims from start to finish.

* Deliver professional service during on-site and desktop assessments, interacting with customers and clients
* Communicate clear and accurate advice, solutions, timeframes, and claim progress to stakeholders
* Document decisions made and reasons, including ownership details, reserve changes, and acceptance/rejection of claims
* Previous experience as a Loss Adjuster is desirable but not essential, provided you possess similar skills in a similar industry
* Loss Adjusting qualifications are preferred, or professional qualifications applicable to the Loss Adjusting industry

What We Offer

* Competitive salary + opportunity for annual performance bonus + car allowance
* Hybrid working arrangements + field-based opportunity
* Work for a great company, leader, and team

About You

As a calm and confident operator, you will be an expert communicator with empathetic nature and great listening skills. You will also be a problem solver with a curious persona, able to search for root causes and find solutions throughout the claim journey.

Additionally, you will be intrinsically driven to provide high-level customer service, always thoughtful and timely. A growth mindset with continuous learning and adaptability is also highly valued.

Finally, you will be resilient and focused on achieving positive outcomes for your key stakeholders.

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