Guest Service Agent Opportunity
We are looking for a skilled Guest Service Agent to join our Front Office team.
The Role:
* Welcoming guests and providing efficient check-in and check-out experiences
* Assisting with guest requests and creating memorable experiences
* Ensuring timely delivery of guest amenities and maintaining guest security
* Daily liaison with inter-departments for guest movements and activities
* Meeting and exceeding guest expectations while handling customer complaints efficiently
Qualifications:
* Natural ability to connect with people and provide excellent communication skills
* Strong time management skills and previous Front Office experience in a luxury environment is desirable
* Flexibility to work various shifts including weekends, evenings, and public holidays
* A passion for hospitality and enthusiasm for working with people
What We Offer:
* A fun and supportive work environment with opportunities for career growth and development