Employee Experience Specialist
Diageo
Overview
As an Employee Experience Specialist within Diageo Australia's Facilities team, you'll play a key role in shaping the everyday workplace experience across our manufacturing sites and office environments.
What will your role be?
You'll be responsible for the delivery of general services that underpin business continuity and employee wellbeing — including cleaning, security, maintenance, HVAC, access control, landscaping, pest control, uniforms and office services. You'll manage service providers, budgets and compliance to ensure our workplaces consistently meet Diageo's global standards.
Responsibilities
* Take ownership of day‑to‑day general services operations, ensuring high‑quality delivery across cleaning, catering, maintenance, pest control, landscaping and workplace services
* Build strong capability in health, safety and compliance by ensuring services align with Diageo policies, legal requirements and HSE standards
* Develop your commercial acumen through managing operating budgets, tracking spend and finding opportunities for cost efficiency
* Strengthen your vendor and partner management skills by selecting, negotiating and partnering with service providers to deliver consistent outcomes
* Contribute to continuous improvement by supporting smarter service delivery models, sustainability initiatives and operational reporting
Qualifications
* A bachelor's degree or equivalent experience in Engineering, Administration or a related field
* 3–5 years' experience in facilities or general services management, ideally within a manufacturing or complex operational environment
* Proven experience working with external vendors, managing contracts and supporting cost control initiatives
* Sound knowledge of health, safety and quality standards, with a strong focus on compliance and risk management
* Confidence working with systems and data, including SAP and advanced Excel
* A practical, organised approach with the ability to manage competing priorities and respond quickly to operational needs
Why Join Us?
Experience competitive perks, flexible work options, and become part of a diverse team that celebrates global success. Diageo crafts products central to celebrations worldwide with a vibrant culture that values flexibility, growth and inclusion.
Commitment to Inclusion & Diversity
Diageo champions diversity as a catalyst for innovation. We actively promote employment opportunities for people with disabilities, Aboriginal and Torres Strait Islanders, LGBTI communities, and other diverse groups. We ensure inclusivity through reasonable adjustments throughout our recruitment process.
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