Service Engineer Role Summary
This is an exciting opportunity for a skilled and experienced Service Engineer to join our team.
The successful candidate will have a tertiary qualification in Mechanical Engineering or a related field, with excellent customer relationship management skills and proficiency in AutoCAD, MS Office, and technical reporting.
Key responsibilities will include delivering exceptional service and support for our range of mineral processing and weighing equipment, conducting inspections, testing, problem identification, and root cause analysis, as well as preparing scopes of work for ongoing customer maintenance.
The ideal candidate will be willing to travel extensively, work on weekends, and visit sites at short notice, and will also be able to qualify for mine site induction.
Key Responsibilities:
* Perform installation, commissioning, maintenance, repair, and process improvement tasks.
* Conduct inspections, testing, problem identification, and root cause analysis.
* Support Aftermarkets Technical Support Reps and Customer Service Representatives.
* Prepare scopes of work for ongoing customer maintenance.
* Promote Sandvik products and services.
* Collaborate with sales and engineering teams to identify opportunities for equipment design and process upgrades.
Qualifications: Tertiary qualification in Mechanical Engineering or a related field.
Skills: Proficiency in AutoCAD, MS Office, technical reporting, and excellent customer relationship management.
What We Offer:
Competitive Remuneration Package: including base salary and premium allowances based on eligible hours.
Employee Benefits & Wellness Program: Comprehensive support for your well-being.
Training & Development: Investment in your career and development with the opportunity to work at major customer sites and build a long-term career.
Flexible Working Options: Including a 4-day-a-week roster and paid parental leave.
Our Culture:
We celebrate diversity and are committed to providing equal opportunities for all. We encourage women, individuals from different cultural heritages, and people from various backgrounds to join our team.
How to Apply:
Apply now to take the first step towards a rewarding career as a Service Engineer.