Let's Write Africa's Story Together!
Old Mutual is a firm believer in the African opportunity, and our diverse talent reflects this.
Job Description
Provides advice on a specific range of products to a designated market and is individually accountable for achieving results through their own efforts.
Requirements: Skills, Qualifications, and Experience
Grade 12 (Matric).
Valid Driver’s license and Own Car.
FAIS Compliance.
Clear criminal and credit check.
Minimum of 3 years working experience (preferably in sales).
Computer literacy (MS Word, PowerPoint, and Outlook).
Excellent communication skills (written and verbal).
Presentation skills are an added advantage.
Responsibilities
Customer Service: Provide quality service to customers, identify opportunities for new business, support retention, process cases, handle complex queries, and resolve customer problems.
Solutions Analysis: Analyze problems to find the best solutions, whether technical or professional.
Receiving Visitors: Welcome visitors, assist with information requests, and refer complex matters to colleagues.
Customer Relationship Management (CRM) Data: Schedule follow-ups, record interactions in CRM to support customer retention and business development.
Customer Needs Clarification: Set objectives, tailor presentations, ask relevant questions to understand customer interest, and gather information.
Customer Relationship Development / Prospecting: Develop plans to build relationships with decision-makers and influencers within customer organizations.
Operational Compliance: Understand and adhere to organizational policies, procedures, and regulatory standards; seek approval for exceptions.
Business Development: Monitor sales and market data to identify opportunities for growth in specific regions.
Sales Opportunities Creation: Build a network within the business sector, participate in sector events, gather market intelligence, and enhance organizational visibility.
Data Exploration: Conduct research and analyze data to identify trends using primary sources and business intelligence tools.
Network of Influence: Participate in and contribute to networks inside and outside the company to enhance influence and knowledge sharing.
Skills
Building Trust, Consultative Selling, Customer-Focused, Customer Service, Customer Understanding, Direct Selling, Identifying Sales Opportunities, Oral Communications, Probing Questions, Qualifying Prospects, Sales Data Management, Sales Software, Strategic Selling, Strengthening Customer Relationships.
Competencies
Action Oriented
Balances Stakeholders
Builds Networks
Collaborates
Communicates Effectively
Customer Focus
Drives Results
Ensures Accountability
Education
NQF Level 5 - Higher, Advanced, or Occupational Certificate or equivalent.
Closing Date
30 December 2025, 23:59
Note: The appointment will be made in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit. Old Mutual encourages vaccination against Covid-19 and requires disclosure of vaccination status during recruitment. Refer to the company's Covid-19 vaccination policy for details. Old Mutual reserves the right to reinstate vaccination requirements if deemed necessary.
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