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Field support specialist

Karratha
beBeeService
Posted: 11 July
Offer description

Job Title

A Field Service Engineer is responsible for providing hands-on user support, including troubleshooting and maintaining devices such as laptops, desktops, mobile devices, and IP phones.


Key Responsibilities

* Provide technical support for IT and OT environments
* Maintain and troubleshoot devices and systems in an Intune environment
* Work closely with the networking team to ensure smooth operations
* Support both onshore and offshore campaigns


Requirements

* Minimum of 5 years of IT support experience
* Strong networking experience in a Cisco environment and CCNA certification
* Hands-on experience with Windows Servers, VMware and Palo Alto firewalls
* Excellent communication and documentation skills
* A mature, independent worker who takes pride in their work
* A team player who collaborates effectively with other technical teams


What We Offer

* Opportunity to work with a close-knit team
* Chance to develop skills and expertise in a dynamic environment
* Excellent career growth opportunities

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