Role Overview
This role operates on a varied schedule, with Sunday to Thursday shifts. By applying, you confirm your availability to work across these days.
As a Sales Assistant, your mission is to provide exceptional customer service that creates a memorable shopping experience and a lasting positive connection to our brand.
* Act as a brand ambassador, showing positivity and professionalism at all times.
* Gain and maintain up-to-date product knowledge to best assist customers.
* Provide personalized 1:1 customer service, answering all queries and processing sales efficiently.
* Collaborate with the wider team to achieve KPIs and targets.
* Support the team with ad hoc tasks, including visual merchandising setup, store cleanliness, and presentation.
* Escalate any customer complaints to management.
Key Qualifications
Customer service experience within retail, hospitality, or a related industry is highly valued.
We are seeking individuals who possess excellent communication skills, a passion for sports fashion, and a positive can-do attitude.
Able to multitask and thrive in a fast-paced environment, this candidate will be enthusiastic about learning new skills and overcoming challenges.
Flexibility to work across various shifts, including weekends and holidays, based on store needs.
Benefits
Work in a dynamic business, engaging with some of the best products and biggest sports fashion brands in the market.
Training and development opportunities to kickstart, evolve, and shape your career.
Opportunity to progress across all areas of the business, including Retail, Support Office, and Distribution Centre.
Access to attractive staff discounts, which can also be shared with friends and family.
Access to our Employee Assistance Program and Mental Health champions.
One month paid parental leave for full-time employees.
About Us
Our company values diversity and inclusion, championing a culture where everyone feels valued, included, and celebrated.
We are passionate about connecting with driven and skilled individuals who are invested in their development, so together we can evolve our brand's success alongside evolving your career.