Infrastructure (Wintel) Engineer
$105,749 - $122,593 plus 15.4% super
Canberra, Brisbane, Coffs Harbour or Melbourne
Ongoing • Full-time
About the Role
This role delivers hands‐on infrastructure support across AMSA's Microsoft environment, helping to ensure the reliability, security and performance of systems that underpin national operations, including Search and Rescue. You will support core infrastructure services across on‐premises and cloud environments, contribute to service stability and security, and work closely with architecture, cyber security and platform teams.
Responsibilities
* Operate and maintain Windows Server and virtualisation platforms across on‐premises and cloud environments
* Administer identity and messaging services, including Active Directory, Entra ID and Exchange Online
* Ensure availability, performance and resilience of infrastructure through monitoring, backup and recovery practices
* Perform patching, vulnerability remediation and security hardening in line with standards and procedures
* Contribute to incident, problem and change management activities, providing technical input and implementation support
* Maintain accurate documentation and configuration records, supporting consistency and continuous improvement
Requirements
* Experience supporting Windows‐based server environments in an enterprise setting
* Practical experience with virtualised infrastructure platforms and associated tooling
* Working knowledge of identity and access services (Active Directory, Group Policy, Entra ID)
* Experience supporting Microsoft 365 messaging services, including Exchange Online
* Strong understanding of patching, vulnerability remediation and secure configuration practices
* Familiarity with IT Service Management processes (incident, problem, change, configuration)
* Ability to work independently within defined frameworks and escalates appropriately
* Experience in government, regulated or business‐critical environments (desirable)
* Relevant Microsoft or infrastructure certifications (desirable)
* Behaviours aligned with One AMSA values and ways of working
Benefits
* Competitive remuneration and salary packaging options
* 15.4% employer superannuation contribution
* Generous leave entitlements with 20 days annual leave plus paid Christmas shutdown
* Paid parental leave with 18 weeks for primary and 14 weeks for secondary caregivers
* Wellbeing support with health reimbursements, flu vaccinations and an Employee Assistance Program for you and your family
* Flexible work including work from home arrangements
* Career development including training, study assistance, paid professional memberships
* Opportunity to connect, collaborate, and make a difference through AMSA's staff‐led networks
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