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Systems administrator infrastructure

Sydney
NSW Department of Communities and Justice
System Administrator
Posted: 18 February
Offer description

* Clerk grade 7/8 – $113, $125, super + entitlements
* Full time temporary contract until 18th December 2026
* Haymarket location – 5-minute walk from Central Station

About Us
Legal Aid NSW delivers accessible legal services across criminal, family and civil law. We provide advice, court representation, and family dispute resolution through 28 offices and phone-based support, helping people navigate the legal system with confidence and fairness.

About The Role
As a Systems Administrator, you'll help keep our ICT environment secure, stable, and running at its best, with a strong focus on Microsoft Azure. You'll play a key part in managing our Azure tenant, including Microsoft Entra ID, PIM, and Microsoft Defender for Cloud, to support identity governance, security, and operational excellence.

In This Role, You Will

* Support the provisioning, installation, configuration, and maintenance of infrastructure and standard operating environments.
* Provide day‑to‑day technical administration for core ICT systems.
* Use agreed tools and processes to investigate and resolve technical issues within service levels.
* Work closely with internal stakeholders and external vendors to deliver high‑quality technical support.
* Monitor, analyse, and report on performance and alerts, escalating as needed to maintain system reliability.
* Identify risks and opportunities to improve system efficiency and effectiveness.
* Contribute to ongoing knowledge sharing and team capability building.

If you enjoy working with modern cloud technologies and want to help deliver secure, reliable services to the organisation, this is a great opportunity to make a real impact.

About You
You're someone who thrives in modern cloud environments and enjoys solving complex technical challenges. You're curious, proactive, and eager to grow, whether that's deepening your Azure expertise or strengthening your broader infrastructure skills. You may be a great fit if you bring some of the following:

* Experience working with Microsoft Azure and Entra ID in an enterprise setting.
* Background in Conditional Access, MFA, Identity Protection, application registrations, or Single Sign-On.
* Privileged Identity Management (PIM)—including concepts like approvals, just‑in‑time access, and access reviews.
* A working knowledge of Defender for Cloud and cloud security recommendations.
* Azure network security, Private Link, or Private Endpoints.

WHY YOU SHOULD JOIN LEGAL AID NSW
We are committed to diversity and inclusion
We are committed to creating a culturally safe and genuinely inclusive organisation and workplace for everyone who works and interacts with us. We strive to be a place where people from diverse backgrounds want to work, where voices and cultures are valued and where people feel valued, welcomed, respected and heard.

We want a workforce that reflects our clients, so we can deliver a service that meets the needs of the community. We welcome applications from people with diverse backgrounds — including Aboriginal and Torres Strait Islander people, people with disability, the LGBTQI+ community, culturally diverse people and other diverse communities.

We acknowledge, support and accommodate the diverse access needs of people with visible and invisible disabilities.

For application support (including accessing information or require the application in an alternate format) or recruitment adjustments please contact the Talent Acquisition Team at or

To learn more about Recruitment and Workplace Adjustments please visit Adjustments for individual needs | I Work for NSW.

Other Benefits Of Working With Us

* You will have access to training, development and mentoring opportunities.
* We are an accredited Flex Ready and Carers and Employers certified employer and are recognised as leaders in flexible work. Most of our staff work flexibly — for example, from home some of the time or in a way that helps them balance family and work life
* Find out more at Working at Legal Aid NSW

You Must
The essential requirements for this role

* Be willing to do a Criminal Record Check
* hold Australian or NZ citizenship, Australian Permanent Residency (for ongoing vacancies) or a valid visa to work in Australia (for temporary vacancies)

How To Apply
You must submit your application online. Applications received late or by email, will not be accepted. Please make sure your application is complete, and that you have answered all questions before submitting.

Your Application Must Include

* your resume (no more than 5 pages)
* cover letter (no more than 2 pages). In your cover letter, please answer the following targeted questions:

* How do you design a role model that avoids over‑permission. What actions did you take and what was the outcome?

* What strategies do you use to optimise Azure costs while maintaining performance and compliance?

We may use this recruitment to create a talent pool for similar ongoing or temporary vacancies we have over the next 18 months.

Do you need help to apply?
If you have questions about the role, you can reach out to Craig Cole, Talent Acquisition Business Partner, at or

If you are an Australian Aboriginal or Torres Strait Islander and are thinking about applying, you can contact Legal Aid NSW Aboriginal Services Branch to arrange a confidential conversation about any questions you may have.

The Role Description sets out the responsibilities and Focus Capabilities of the role.

The focus capabilities and key accountabilities in the role description indicate what is expected at that level. Being familiar with these will help you understand what the panel will be looking for in the successful candidate.

Applying for a role is a great NSW Government resource for helping you prepare your application.

Closing Date:
Tuesday, 3rd of March 2026 at 11.59pm

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