**The Organisation**
The Australian Security Intelligence Organisation (ASIO) protects Australia and Australians from threats to their security. In a complex, challenging and changing security setting, our success is built on the imagination and intelligence of our team. ASIO's people are ordinary Australians but they do extraordinary things - they are our most important asset. To be successful in our mission, we need talented people who are highly capable, dedicated, adaptable and resilient.
**The opportunity**
ASIO is seeking people who want a career that makes a difference to join the mission as Security Force Officer. This position is more than your typical security guarding role; ASIO's Security Force are responsible for protecting ASIO, its people, and its information. We are seeking highly motivated individuals with a strong history of providing high level customer service who are looking to start or progress a career in security.
Most positions work a regular shift work arrangement covering a mix of day, night, weekend and public holiday shifts. Full time shift work positions attract a salary loading, with rosters providing a regular pattern of work that allows members to balance their work with other priorities. Casual positions attract shift penalties.
A merit pool may be created to fill future vacancies which have the same or similar requirements to this position. This merit pool will be valid for up to 18 months.
**Role responsibilities**
Working under the direction of the Security Shift Supervisor, Security Force Officers provide physical and administrative security services to ASIO. Security Force Officers respond to emergency situations, suspicious incidents and threats to ASIO premises for the protection of our staff, information and assets.
As a Security Force Officer in ASIO, you will:
- Operate and monitor security alarm systems and closed circuit television systems.
- Manage and escort visitors to ASIO facilities including high office holders and dignitaries.
- Answer telephone calls from members of the public.
- Respond to security incidents and emergencies such as fire alarms and medical incidents (including providing first aid).
- Promote positive working relationships with police and emergency services.
- Conduct carried item searches of visitors and staff.
- Inspect items, including mail entering ASIO facilities.
- Provide advice as it relates to physical and administrative security.
- Provide accurate and timely reports on matters impacting the organisation's security.
- Promote a positive security culture by enforcing organisational policy.
**What you will bring**
- The ability to operate as a member of a team.
- Demonstrated experience delivering exceptional customer service to a range of stakeholders.
- The ability to solve problems, use good judgment and operate under pressure.
- Excellent interpersonal and communication skills.
- The ability and willingness to learn to use a complex security system and emergency management system.
- Willingness to work a shift work roster including days, nights, weekends and public holidays.
**What we offer you**
ASIO provides a number of benefits to its staff including:
- A competitive salary, including a 7.5% allowance for maintaining a TOP SECRET-Privileged Access security clearance.
- Employer superannuation contributions of 15.4%.
- A variety of leave options, including 4 weeks annual leave and additional annual leave for full-time 24/7 shift workers.
- For shift workers, an attractive shift roster to assist you to maintain your work-life balance.
- Flexible working arrangements to assist you to maintain your work-life balance.
- Study assistance, including financial support and study leave for tertiary education.
- Access to 7 staff-led diversity and inclusion networks.
- Access to an Employee Assistance Program (EAP).
Please note: due to our unique working environment, work from home and part-time options are not available.
**Eligibility**
To be eligible for the role, you must be:
- An Australian citizen.
- Assessed as suitable to hold and maintain a TOP SECRET-Privileged Access security clearance.
**Reasonable adjustments**
Please advise us if you require any additional assistance in order to fully participate in the recruitment process or the workplace.
We will seek to provide any reasonable adjustments within the recruitment and vetting process where possible and when required. We encourage you to contact ASIO Recruitment to discuss any specific adjustments to the process you may need.
**Location**
**How to apply**
- A written pitch of up to 500 words using examples to demonstrate how your skills and experience meet the requirements.
- A current CV, no more than 2 pages in length, outlining your employment history, the dates and a brief description of your role, as well as any academic qualifications or relevant training you may have undertaken.
- Details of 2 referees, which must include a current or previo
📌 Security Officer
🏢 Asio
📍 Canberra