AI Job Summary
* Experience in customer service focused on building rapport and ongoing customer relationships.
* Retail experience including stock management and merchandising (receiving, replenishment, tidying, cleaning).
* RSA competency card or willingness to obtain; flexible with days/evenings/weekends/public holidays.
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Role Type On-site • Temporary • Casual • Customer Service Description
Ice Box Liquor is looking for Customer Service Assistant at our Laurieton store.
If you are:
* A customer service superstar
* Have your RSA competency card or are happy to obtain this
* Are flexible with working hours, including days/evenings/weekends/public holidays
* Detail-oriented and motivated to make a store shine
* Fit and able to manually move stock
* Have retail or similar experience
* Then, we have a role for you at our Ice Box Liquor store.
As part of our customer service team, you will:
* Provide superior service to all our customers
* Develop rapport and ongoing customer relationships with our locals
* Maintain eye-catching merchandising (make suggestions – we value your input!)
* Ensure stock is managed and maintained daily, including;
* Receiving stock loads
* Replenishment
* Tidying and cleaning
* Learning and maintaining knowledge of wine, spirits and craft beer – staying up to date with trends
Why us?
Ice Box Liquor is a well-established and growing family-owned independent liquor chain with 29 stores throughout NSW. We pride ourselves on providing convenience and service to our customers and providing staff with ongoing learning and development opportunities.
We also have:
* Staff discounts!
* A competitive hourly rate, including all applicable penalties
* Family owned and run – you are a person, not a number!
* Commitment to our team members’ ongoing training and development
* Inclusive and passionate culture where we celebrate diversity