Transport Coordinator | Metroll Pakenham
Move. Coordinate. Deliver.
Metroll Pakenham is seeking an experienced and detail-focused Transport Coordinator to oversee daily transport operations and ensure safe, efficient, and on-time delivery performance across our busy manufacturing and logistics environment.
This is a key operational role responsible for coordinating loads, managing schedules, supporting drivers, and ensuring full compliance with Chain of Responsibility (CoR), fatigue management, and load restraint requirements.
You’ll play a critical role in keeping our transport network running smoothly while delivering strong customer service and operational excellence.
What You’ll Be Responsible For
* Planning, creating, and allocating daily outbound and inbound transport loads
* Optimising load consolidation and vehicle utilisation while meeting delivery priorities
* Managing daily transport schedules and adjusting for operational changes or delays
* Coordinating closely with warehouse, production, drivers, and internal teams
* Ensuring full Chain of Responsibility (CoR) and HVNL compliance across all transport activities
* Monitoring driver fatigue, hours, and rest breaks to ensure compliance standards are met
* Overseeing correct load restraint practices in line with national safety guidelines
* Acting as a key contact for customer delivery enquiries, updates, and issue resolution
* Providing proactive communication on delivery status, delays, and schedule changes
* Managing transport documentation, manifests, purchase orders, and buy-in tracking
* Supporting incident reporting, investigations, and corrective actions
* Building strong relationships with internal teams and external transport partners
* Supporting continuous improvement in transport efficiency, cost, and service levels
What We’re Looking For
* Experience in transport coordination, dispatch, logistics, or supply chain operations
* Strong understanding of CoR, HVNL, fatigue management, and load restraint compliance
* Excellent communication and customer service skills
* Strong organisational skills with the ability to manage competing priorities
* High attention to detail and accuracy in documentation and planning
* Proficiency with transport systems and Microsoft Office
* Calm, solutions-focused approach in a fast-paced environment
* Strong teamwork mindset with a proactive and accountable attitude
Why Join Metroll?
* Key operational role within a high-performing transport and logistics environment
* Strong team culture with supportive leadership
* Opportunity to influence service performance and operational efficiency
* Stable, full-time position within a growing national business
* Long-term career opportunity with development potential
Apply now and join the Metroll Pakenham team.