As a Banquets Director, you will play a key role in ensuring the success of our events and banquets. The ideal candidate will have a strong background in hospitality management and experience in leading high-performing teams.
Job Description
* Develop Strategic Plans: Create and implement strategic plans to achieve revenue and net operating income goals for the banquet department.
* Collaborate with Sales and Events Teams: Work closely with the Sales and Events teams to exceed guest expectations and deliver memorable experiences.
* Establish SOPs: Develop and maintain Standard Operating Procedures (SOPs) for the banquet department, ensuring consistency and quality in service delivery.
* Lead and Mentor the Team: Lead, mentor, and inspire the banquet team, fostering a culture of excellence and continuous improvement.
* Analyze Key Performance Indicators: Monitor and analyze key performance indicators, making data-driven decisions to optimize department operations.
* Ensure Compliance: Ensure compliance with all local food safety, health, and liquor regulations.
* Manage Inventory and Costs: Oversee inventory management, cost control, and budget adherence for the banquet department.
* Handle Guest Feedback: Handle guest feedback and complaints promptly and professionally, maintaining high levels of customer satisfaction.
This is an exciting opportunity for a skilled professional to take on a leadership role and make a real impact in our organization.
Required Skills and Qualifications
* Bachelor's Degree in Hospitality Management: A bachelor's degree in hospitality management or a related field is required.
* Senior Food and Beverage Experience: Minimum of 4 years of experience in a senior food and beverage, banquets, and/or catering role, preferably within a luxury or upscale hotel setting.
* Proven Track Record: Proven track record of successful banquet operations management and team leadership.
* Strong Financial Acumen: Strong financial acumen with experience in budgeting, forecasting, and profit & loss management.
* Excellent Communication Skills: Excellent organizational and time management skills with the ability to handle multiple projects simultaneously.
We are looking for a highly motivated and experienced professional who is passionate about delivering exceptional customer service and driving business results.
Benefits
* $90,000 Annual Salary: A competitive annual salary of $90,000, plus incentives.
* Variable Schedule: A variable schedule that requires flexibility to work evenings, weekends, and holidays as required.
We offer a comprehensive benefits package that includes medical, dental, and vision insurance, as well as a 401(k) plan and paid time off.
Others
We are an equal opportunities employer and welcome applications from diverse candidates. Please note that we are unable to assist candidates in obtaining work authorization documents.
Our commitment to diversity and inclusion is core to our values, and we strive to create a workplace that is inclusive and respectful of all individuals.