Position: Systems Engineer
Location: North Perth
Salary: $90,000 - $120,000 + Super
Job Type: Permanent
Position Overview:
OUI Recruitment is partnering with a nationally based IT services company seeking a customer service-driven Systems Engineer. This role offers a balanced mix of remote and onsite support, covering both BAU operations and project-based work.
Unlike traditional MSP environments, this company prioritises quality over quantity, with a strong focus on customer engagement and delivering exceptional solutions. This is an excellent chance to develop your technical expertise whilst working on meaningful projects in a supportive team environment.
Perks:
- Supportive leadership team committed to your professional development
- Career progression with funded certifications and study support
- Collaborative senior team environment with excellent mentorship
- Exposure to complex projects with eventual autonomy
- Proactive salary and performance reviews
- Involvement in large infrastructure projects
Roles and Responsibilities:
- Deliver remote and onsite support to clients across various industries
- Manage BAU support tickets alongside project implementations
- Design and deploy infrastructure solutions including firewalls and virtualised environments
- Plan and execute Microsoft 365 migrations
- Administer virtualisation platforms including Hyper-V, Proxmox, and VMware
- Implement Desktop-as-a-Service and remote desktop solutions
- Configure backup and disaster recovery solutions using Veeam
- Administer SQL Server and MySQL databases
- Implement and support VoIP telephony systems including 3CX
- Maintain monitoring and logging systems
- Coordinate migrations to minimise client downtime
- Provide escalation support for complex technical issues
- Mentor junior engineers and contribute to team knowledge sharing
Role Requirements:
- Proven experience in a systems engineering or senior support role
- Strong customer service skills with excellent communication abilities
- Ability to explain technical concepts in simple terms
- Experience providing both remote and onsite support
- Solid networking fundamentals and troubleshooting skills
- Valid driver's licence for client visits
- Strong documentation skills and attention to detail
Technical Requirements:
- Microsoft 365 administration (Intune, SharePoint, Exchange Online, OneDrive)
- Cloud platforms, particularly Azure and Entra ID
- Windows Server administration (2012 onwards)
- Virtualisation technologies (Hyper-V, Proxmox, VMware)
- Backup and disaster recovery solutions (Veeam, StorageCraft, Shadow Protect)
- Networking including Cisco switching and firewalls (Sophos, Fortinet)
- VoIP systems, particularly 3CX
- RMM and PSA platforms (ConnectWise, ITGlue, LabTech)
- Database administration (SQL Server, MySQL)
- Active Directory and Group Policy
- Monitoring systems (Zabbix, Grafana)
We appreciate your interest in this opportunity. We regret that we can only contact shortlisted candidates. If you are not shortlisted, we encourage you to check out our website for other opportunities or to sign up for job alerts. Please note that applicants must be based in Australia with valid working rights to be considered.
We represent organizations that promote diversity and welcome all qualified applicants regardless of race, gender, disability, religion/belief, sexual orientation, or age.
Email: info@ouirecruitment.com
Phone: (08) 6219 8033
📌 Systems Engineer
🏢 Oui Recruitment
📍 Perth