About the Role
As a key member of our administrative team, you will provide essential support to both clinical and non-clinical staff, helping ensure a smooth and productive hospital experience.
Your role includes:
- Coordinating patient admissions, discharges, and transfers.
- Managing appointments and maintaining accurate patient records.
- Handling incoming and outgoing calls professionally and efficiently.
- Providing administrative assistance, including filing, photocopying, ordering and stocking stationery, and other documentation tasks.
- Assisting with compilation and management of patient admission papers, consents, and clinical notes.
- Processing doctor leave requests and distributing session notices under the direction of the Manager.
- Greeting and assisting patients, families, and visitors with professionalism and empathy.
This is a permanent part-time opportunity of a minimum 30 hours per fortnight; working a 0630-1700 shift Monday - Friday within a dynamic and supportive team. However please note that there is also the possibility of obtaining extra hours by working in other areas of the administrative and reception teams.
About You
We are seeking an organised, approachable, and professional individual who thrives in a busy healthcare environment. You will have:
- Experience in medical administration or patient-facing roles (highly desirable).
- Proficiency with Microsoft Office suite and patient management systems (e.g., Meditech).
- Knowledge of medical terminology.
- Excellent verbal and written communication skills with a qualified phone manner.
- Solid organisational skills and the ability to prioritise competing tasks.
- High attention to detail and accuracy in data entry and reporting.
- Ability to work both independently and collaboratively as part of a team.
- A passion for providing outstanding customer service and ensuring a positive patient experience.
Remuneration: An hourly base rate of $29.78 - $32.60 plus superannuation, based on skills and experience (exclusive of penalties and allowances).
About Us
Pindara Private Hospital is a leading acute medical, surgical, and maternity hospital located at the northern end of the Gold Coast. For over 50 years, we have proudly delivered exceptional healthcare to our community. Operated by Ramsay Health Care, a global leader in private healthcare, we are part of a network of 70 Australian facilities employing more than 34,000 people.
What's in it for you?
- Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.
- Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts - you'll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.
- Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.
- Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunities e.g., airport lounge membership, self-education expenses, novated leasing and more.
Requirements
- Must provide a National Police Check conducted within the previous 12 months
- According to the role, Ramsay may require a Working-With-Children check and proof of immunisation against infectious diseases.
To Apply
All applications must be lodged online. Applications made by recruitment agencies will not be considered.
For enquiries, please contact Cindy Petropoulos via email: PetropoulosC@ramsayhealth.com.au
Applications close: Friday 17th October 2025.
Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com
Advertised: 03 Oct 2025 E. Australia Standard Time
Applications close: 17 Oct 2025 E. Australia Standard Time
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