About this role
We are seeking a skilled SAP BASIS professional to join our high-performing team and play a critical role in ensuring system stability, security, and performance through expert administration, proactive monitoring, and collaboration with internal and external stakeholders.
Key Responsibilities
* Provide end-to-end support for SAP ECC, NetWeaver Portal, ABAP/Java stacks, Fiori, SAP CRM, and SAP BW.
* Act as the technical liaison regarding platform issues and user support.
Incident, Change & Documentation
* Manage incidents and service requests, ensuring adherence to service level agreements.
* Apply OSS Notes, coordinate with SAP support for escalations and patch deployments.
* Document system configurations, procedures, and support audit compliance.
Stakeholder Collaboration & Availability
* Collaborate with infrastructure, network, security, and application teams.
* This role requires some on-call availability.
The successful candidate must be willing to respond to urgent issues that may arise outside of regular working hours during scheduled on-call periods.
This role offers flexibility and a hybrid work model.
About You
* You will have extensive SAP BASIS experience with a proven track record in managing SAP ECC, NetWeaver Portal, SAP BW, Fiori, and SAP CRM landscapes.
* Transport Management and System Upgrades: Expertise in TMS, system refreshes, kernel upgrades, and patching.
* System Monitoring and Troubleshooting: Ability to proactively monitor and resolve issues (job failures, dumps, RFC errors, performance bottlenecks).
* Incident and Change Management: Skilled in using ITSM tools for managing tickets, changes, and documentation.
Why This Role?
* Be a key player in ensuring stability across business-critical SAP environments.
* Work with a highly skilled and collaborative team.
* Enjoy significant responsibility and long-term impact.
Additional Benefits
* Join an organisation driven by innovation and creating awesome experiences.
* We are committed to your professional development and will support ongoing opportunities for learning and progression.
* You will get access to generous discounts and perks.