As a skilled professional in the field of chemical services, you will play a crucial role in ensuring that our clients receive top-notch support for their car wash operations.
Key Responsibilities:
* Regularly visit customers to ensure proper application, performance, and cost-effectiveness of our chemical solutions
* Maintain clean and organized chemical storage areas
* Install, maintain, repair, and adjust chemical dispensing and application systems to guarantee correct usage and results
* Identify necessary parts and initiate requisition processes
* Complete all service-related reporting documents, including cost per car forms
* Ensure timely visits for chemical service delivery
* Communicate with customers to understand issues or concerns and work towards resolution
* Assist with product ordering and inventory management
* Submit reports in accordance with requirements and direction
* Assist with collections
* Make product recommendations based on customer needs
* Perform and/or assist in testing products
* Seek opportunities to upsell existing customers, develop new customers, or expand product usage
Safety Excellence:
* Maintain a valid G driver's license and practice safe driving at all times
* Understand and adhere to Health & Safety guidelines and other Standard Operating Procedures
* Apply knowledge related to WHMIS, TDG, Ministry of Transportation, both on-site and off-site
* Work safely and strive for zero work-related incidents
* Operate Pump Truck in accordance with training certification guidelines