- Opportunities for career advancement and growth within the company.
About Our Client
Our client is a leading professional services firm with a large and diverse employee base, known for its industry leadership and commitment to delivering exceptional service. Headquartered in Melbourne, the company has established a strong presence across Australia, for its customer service, reliability, and dedication.
Job Description
- Provide Level 2 technical support and troubleshooting for managed clients.
- Assist with Intune device management and Microsoft 365/Azure environments.
- Identify, troubleshoot, and resolve server configuration or performance issues.
- Develop and implement procedures to address technical irregularities quickly.
- Collaborate with senior admins to resolve complex issues.
The Successful Applicant
- Minimum of 2 years in a Level 2 IT support role.
- Experience with Microsoft 365, Azure, and Intune device management.
- Basic PowerShell scripting knowledge.
- Strong communication skills and ability to work independently.
- Excellent troubleshooting and analytical abilities.
What's on Offer
- Competitive salary and benefits package.
- Opportunities for career advancement and growth within the company.
- A collaborative and dynamic work environment.