About A2B
At A2B Australia, we are a national business connecting people to places – getting customers from A to B, delivering secure, reliable, and comfortable transport from booking to payment. Our national network supports passengers, corporate clients, and community services, including people with disabilities.
We operate Australia’s largest taxi networks, 13cabs and Silver Service, with over 7,000 vehicles and 11,500 drivers. Our Contact Centre, Taxi Tech, and Support Hubs ensure operators and drivers are backed every step of the way.
From dispatch and navigation to travel payment technology, we offer end-to-end solutions across Australia and internationally. Our portfolio includes 13cabs, Swan Taxis, Silver Service, Cabcharge, 13cabs Corporate, MTI, Spotto, Fareway Plus, and Giraffe Payments.
Our Values are Caring, Collaborative, Accountable, Authentic, and Progressive – and they guide everything we do.
What We’re Looking For We’re seeking a D365 Engineer to join our Product & Technology team. In this role, you’ll be responsible for developing and maintaining A2B’s Microsoft Dynamics 365 CRM platform. Acting as a technical SME and system administrator, you’ll design and deliver solutions that support business transformation, automation, and integration across the organisation.
What You’ll Do
- Develop, configure, and deliver Dynamics 365 solutions that meet user and business needs.
- Lead or participate in design and architecture sessions with key stakeholders.
- Build and customise CRM entities, forms, views, dashboards, and workflows.
- Develop and debug plugins using C#, JavaScript, and Azure functions.
- Integrate Dynamics 365 with external systems using APIs, REST/ODATA endpoints.
- Maintain code repositories, solution files, and version control.
- Provide technical analysis, troubleshooting, and best practice advice.
- Collaborate within agile scrum teams to plan and deliver sprint goals.
About You
- 5+ years’ experience with Dynamics 365 CE Online.
- Strong skills in customisation, configuration, and solution deployment.
- Proficient in JavaScript for Dynamics CRM and plugin development in C#.
- Experience with CRM APIs, REST/ODATA endpoints, and Azure functions.
- Skilled in configuring security models (roles, groups, teams).
- Comfortable with Visual Studio, Bitbucket, Git, and CRM SDK.
- Strong problem-solving, communication, and stakeholder management skills.
- Organised, resilient, and detail-oriented with a proactive, “can-do” mindset.
Desired:
- Exposure to Unified Interface, Virtual Entities, and Power Platform (Power Automate, Dataverse, PowerApps).
- Knowledge of Azure components and data services (Azure SQL, Data Export Service).
- Ability to create custom HTML web resources.
Why You’ll Love Working Here
- Be part of a national market leader in transport and enterprise technology.
- A collaborative and cutting-edge Product & Technology team.
- Employee benefits including FLARE rewards, learning & development opportunities, paid parental leave above NES, Westpac banking deals, EAP, monthly recognition awards, and more.
Ready to Apply? If you’re a D365 specialist looking to deliver impactful CRM solutions and be part of a major transformation project, apply today and help us keep Australia moving.
A2B Australia and ComfortDelGro Corporation Australia (CDC) value diversity and inclusion. We encourage applications from Aboriginal and Torres Strait Islander peoples and people of all backgrounds.