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General manager

Brisbane
Our Hr Team
General Manager
Posted: 6 October
Offer description

Overview Our client is a dynamic organisation offering one of the most effective products you've probably never heard of.
They are the exclusive distributor in the APAC region for a globally recognised suite of psychometric assessment tools, widely regarded as the gold standard for team and leadership development.
This is an outstanding opportunity to join a company making a genuine impact.About the role Our client is seeking a General Manager to provide unified leadership across the business, translating global strategy into regional execution.
This role is accountable for driving profitable growth, operational excellence, and leading the transformation of a well-established leading provider of psychometric tools for learning and development.
The ideal candidate will balance sustaining and optimising the current business model while guiding the transition to next-generation, AI-enhanced solutions.
This involves building a high-performing team, deepening relationships with global partners, and establishing scalable systems and governance to support growth.The ideal candidate will have strong commercial acumen and management skills, which may have been developed in the business and HR psychology space, SaaS or tech-enabled services environments.
They will be an innovative leader capable of executing change, engaging stakeholders, and inspiring teams to achieve success throughout the organisation.Key Responsibilities Strategic LeadershipTranslate global strategy into a clear regional roadmap with measurable milestones.Lead the leadership team, ensuring alignment across sales, marketing, customer success, L&D and operations.Represent in global forums and drive collaboration between regions.Identify and pursue new regional market opportunities, partnerships and technology integrations.Balance the competing demands of continuing to deliver mature product offerings to the market, while shifting to next generation products ensuring marketing, sales and customer service processes, systems and supports are effectively deployed.Lead change management efforts to execute the strategy involving progressive change to new ways of operating internally; evolution of internal capabilities/resources; progressive change in external partner and distributor relationships and agreements.Commercial GrowthDrive revenue growth and profitability across all channels: Practitioner-led business; Platform partnerships such as HRIS integrations.Oversee go-to-market strategy, pricing models, and channel optimisation.Monitor market trends and client needs to inform commercial priorities and innovation.Leadership & CultureBuild and inspire a high-performing, values-aligned, culture that is outward-looking, commercial, and market-focused.Ensure all staff have visibility into their goals and progress while maintaining flexibility in how work is delivered.Champion collaboration and accountability across teams.Operations & GovernanceEnsure operational excellence and compliance with all financial, legal, and audit obligations.Establish dashboards for channel performance and customer health to track practitioner ramp-up,

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