Job Summary:
We are seeking an organised and detail-oriented General Assistant to join our team. As a General Assistant, you will provide exceptional customer service to our guests, answer phone enquiries, handle messages, record statistics, and coordinate information distribution throughout the department.
Job Description
The General Assistant works in a fast-paced office environment to ensure all guest interactions receive an excellent level of service. Duties may vary from assisting with film crews, travel requests, itinerary, and invoices to supporting the Fleet department, general project coordination, PR administration, reception support, and completing general administrative tasks.
Required Skills and Qualifications
* Experience in a similar role is highly desirable.
* A high level of interpersonal skills and the ability to engage, negotiate, and communicate effectively with all levels of staff and guests is essential.
* Strong organisational and time management skills are required to meet deadlines and manage multiple priorities.
* Proficiency in Microsoft Office, including Word, Excel, and Outlook, is necessary.
* Ability to work in a team environment and maintain confidentiality is also required.
Benefits
* Full-time position with flexible working hours.
* Opportunity to work in a dynamic and supportive team environment.
* Professional development opportunities to enhance your skills and knowledge.
* Competitive salary package and benefits.
Others
* Assist with crowd control and ad-hoc tasks as required.
* Keep up to date with the latest Zoo and animal information to pass on to enquiries.