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Support worker

Sydney
Australian Red Cross
Support Worker
Posted: 26 February
Offer description

24 Coogee Bay Rd, Randwick NSW 2031, Australia

Posted Thursday 19 February 2026 at 2:00 pm | Expires Sunday 8 March 2026 at 1:59 pm

* Casual position, flexible hours
* Located in Randwick, NSW
* Work for the largest humanitarian movement.

About Us

Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. Australian Red Cross Young Parents Program (YPP) takes a strengths-based early intervention approach, building the capacity of young parents to live independently in appropriate housing, develop parenting and life skills to ensure best outcomes for their children.

About the role

The Support Worker is responsible for supporting young parents aged 13-18 years, and their children, living in the Residential Stage of young parents' program (YPP) to work towards their case plan goals.

Supporting young parents with complex needs and behaviours, to develop independent parenting and living skills, through the provision of integrated, individualized case management, behaviour support and direct parenting support to ensure best possible outcomes for children.

The role requires shift work and practical daily and emotional support, to all families in the residence guided by case managers.

What you will bring

* Two years' experience working in social and community services i.e. Social Work, Community Development, Early Childhood, Welfare, Health or related discipline.
* Professional experience in the community sector including direct client work addressing complex needs.
* Demonstrated understanding of child protection and child development needs, including best practice when working with vulnerable children, adolescents, and families
* Demonstrated knowledge of the complex needs of the vulnerable young people and children, including barriers to learning and development
* Commitment to culturally competent practice, ongoing learning and direct experience working effectively with Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse families and communities.
* Ability to work collaboratively within a residential setting to manage complex and sensitive client issues and experience working with and managing sensitive and confidential material.
* Understanding of case management, strengths based and client centred practice and best practice interventions to promote meaningful change for young people and their families.
* Ability to work flexible hours including sleepover shifts.

Including a cover letter with your application is strongly encouraged for this role.

Mandatory compliance requirements

* A valid NSW employee Working with Children Check

Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience, and mindfulness, as well as access to guided meditation and other wellbeing programs.

Career development: Access to ongoing learning, training, and development courses

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 3. Hourly rate $38.65 + casual loading + superannuation + access to salary packaging.

For additional enquiries or further information, please contact Mackenzie Donovan on 0438 443 695 for a confidential discussion.

Applications close

Sunday 8 th March 2026.

Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier.

While we appreciate all interest in our organisation, we will not engage with or accept candidates from agencies or consulting firms on this occasion.

Job Ref #: 13265

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

24 Coogee Bay Rd, Randwick NSW 2031, Australia

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