This is a Datacenter IT Technician Trainee, Data Centre Operations, Sydney role with Amazon based in Melbourne, VIC, AU Amazon Role Seniority - intern More about the Datacenter IT Technician Trainee, Data Centre Operations, Sydney role at Amazon Description Are you excited about Server and Networking Technology and want to work in the Largest Data Centers in the World? If so, we want to meet you and help grow your technical skills! At Amazon, career progression is part of our environment. We want you to progress, so come and work for the world’s most Customer-centric Company. You will work with the world’s largest computing infrastructure. Your work involves some periods' independence from your team. You will learn the daily operations of a large data center. You will be working and troubleshooting hands on with servers and network equipment. You will interact with other teams like logistics, networking, security, and etc in order to get the job done. There is never a dull moment as each day presents itself with different challenges. Work with multiple teams (DC operations, DC Engineering, Logistics, Security and Projects etc.) Data Center Operations designs, installs and maintains the world’s largest Computing Infrastructure. Our scope of work includes systems, repairing, dealing with issues, handling and tracking parts and assisting in Data Center maintenance. Amazon Data Centers are large-scale high-density centers where you will help change the face of Technology in the region. We are looking for candidates to commit to a 6-month contract and we are committed to provide coaching and periodic assessments to help develop your skills. If successful after the 6 month period you might be interviewed to join the Amazon family full-time. For more info you can visit http://infrastructure.aws. Some Of The Key Responsibilities You Will Undertake Are Perform diagnostics and troubleshoot all hardware and related problems Perform basic level OS troubleshooting Perform basic level configuration troubleshooting Perform replacement of our parts of and devices Perform storage media (HDD, SSD etc.) sanitization and destruction tasks Maintain a high level of system reliability by prioritizing resolution of trouble tickets efficiently Follow DC operations, Logistics, Security and Safety related processes and guidelines Practice and enforce Amazons Security and Safety best practices This position requires working in a 24/7 operational environment with rotating shifts, including nights, weekends, and holidays. The successful candidate must be flexible and willing to work any assigned shift pattern, which typically follows a 12-hour rotation (day/night). Shift schedules may be subject to change based on operational needs, and employees must be able to maintain alertness and effectiveness throughout their designated shifts. On-call responsibilities may be required, and the ability to respond to emergency situations outside of regular shift hours is essential. Shift differential pay will be provided for non-standard hours in accordance with company policy. Basic Qualifications Basic knowledge of IT hardware (desktops, laptops, servers) and its configurations. Basic IT troubleshooting experience and/or knowledge. This position has a physical component requiring the ability to lift & rack equipment using our lifting equipment. Candidates must possess a valid driver’s license and their own vehicle to travel between sites. Preferred Qualifications A degree or diploma at University or TAFE Linux knowledge Networking knowledge Passionate about IT infrastructure and hardware Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Acknowledgement Of Country In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. IDE Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - Amazon Corporate Services Pty Ltd Job ID: A3133520 Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Amazon team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities Performing diagnostics and troubleshooting ⚙️ Maintaining system reliability ️ Following safety and security best practices Key Strengths Basic knowledge of IT hardware Basic IT troubleshooting experience ⏰ Flexibility to work in a 24/7 operational environment Linux knowledge Networking knowledge Passion for IT infrastructure and hardware Why Amazon is partnering with Hatch on this role. Hatch exists to level the playing field for people as they discover a career that’s right for them. So when you apply you have the chance to show more than just your resume. A Final Note: This is a role with Amazon not with Hatch.