About the Role
We are seeking a skilled Programmatic Solutions Consultant to join our team. In this customer-facing role, you will work closely with programmatic traders at agencies and advertisers, as well as our internal sales, product, and support teams to address customer needs.
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* Owning the relationship with programmatic trading desk managers, engaging with multiple customer organizational levels to understand business objectives
* Providing services such as onboarding, trade desk support plans, feature training, continuous product usage consultation, and industry best practices
* Analyzing and interpreting data to identify improvement areas, root causes, and formulate enablement and adoption recommendations
* Driving the evolution of Amazon DSP by assisting customers with product beta participation, capturing customer feedback, and collaborating closely with cross-functional teams (Product Management, Engineering, Analytics, and Specialists)
* Defining and improving processes and tools for the Programmatic Solutions Consultant team to better serve customers
A Day in the Life
In this role, you may perform various tasks, including onboarding new traders, delivering trainings on new product features, assisting customers with beta features, consulting in business strategy and planning discussions, providing oversight in execution of campaign strategy, developing campaign optimization recommendations, and monitoring their impact.
Key Qualifications
To be successful in this role, you should have 3+ years of digital advertising and client-facing roles experience, along with experience analyzing data and best practices to assess performance drivers. Experience with annual brand and media planning is also preferred.
About Us
We are an equal opportunity employer and value diversity in our workplace. We do not discriminate based on protected veteran status, disability, or other legally protected status. Our inclusive culture empowers employees to deliver the best results for our customers.