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Optus events - account director

Sydney
CROSSMARK Australia, a DKSH Smollan Company
Account Director
Posted: 10 November
Offer description

Lead Optus' national events program & create standout, memorable brand experiences. If you thrive on collaboration, creativity and impact, apply now!

* Attractive remuneration package + employee perks
* Great Place to Work® Winner — 4 years running
* Deliver memorable brand experiences that drive results


About the Role

In this role, you’ll be the strategic lead behind face-to-face events and activations across Australia. From concept to execution, you’ll guide and oversee a high-performing team, manage key client relationships, and ensure every event delivers on brand, experience, and commercial outcomes.

Please note this is a 12 month opportunity with the likelihood of extension.


You will

* Manage and nurture strong relationships with Optus stakeholders, suppliers, and partners.
* Assess briefs and work closely with the Account Management team on planning and delivery.
* Oversee and maintain high standards across all event documentation and workflows.
* Support state-based teams to drive performance, development, and ongoing improvement.
* Recommend and manage event assets, collateral and brand activations.
* Be on-site where required to support setup (bump-in), event delivery and pack-down.
* Lead project governance across:
* Budgeting, reconciliation & financial reporting
* WIPs, post-event reports & quarterly reviews
* Risk management and vendor/contract oversight


About You

You’re a confident leader who thrives in live environments where no two days are the same. You’re commercially‑minded, people‑focused, and experienced in delivering complex, high‑impact events.


You’ll Bring

* 5+ years’ experience across account management, event production or experiential marketing
* Strong project leadership skills with the ability to juggle multiple priorities confidently
* A collaborative approach with excellent communication and stakeholder management skills
* Strong organisational, financial and administrative capability
* Ability to influence, negotiate and solve problems on the fly
* Telco experience is a bonus (but not essential!)


About Us

CROSSMARK is Australia’s leading field sales and marketing agency, partnering with iconic brands to connect them to customers in‑store, online, and through experiential engagement. We’re team‑focused, growth‑oriented, and passionate about delivering real impact.


Company Benefits

* Hybrid Work Model – We encourage flexibility by supporting a blended approach to work and life. 3 days in the office to collaborate with the team, and 2 days working from home
* Growth Opportunities– The possibilities are endless at CROSSMARK, and we want you to learn, develop, and grow with us.
* Workplace Culture- Great Place to Work® Winner - 4 years running! We are committed to our values of integrity, respect, innovation & collaboration.
* Employee Perks– Access to discounts across a range of client products
* Recognition- Monthly awards to acknowledge our employees and their contributions.
* Sustainability– We are proud to be a carbon neutral business.


Next Steps

If this sounds like you, hit Apply to submit your application. Only shortlisted candidates will be contacted.

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