Are you looking for a challenging and rewarding role where you can make a real difference in the lives of our customers?
We have an exciting opportunity for a Customer Service Coordinator to join our team!
* This is a permanent, full-time position working Monday to Friday.
In this role, you will be the first point of contact for our customers at our Coffs Harbour branch, providing exceptional service and support with their equipment solutions.
You'll enjoy variety in your role including:
* Addressing customer needs in person, by phone and email
* Generating hire schedules, quotes, and invoicing
* You may also occasionally need to assist customers and colleagues in the yard with loading equipment
Your Key Responsibilities:
We are looking for someone with:
* Previous face-to-face customer service experience
* A desire to provide amazing customer experiences
* Capability to learn and absorb technical information
If you're passionate about delivering outstanding customer service and have a strong interest in the construction, mining, or engineering industries, we want to hear from you!
What We Offer:
We provide our team members with:
* Development and career progression pathways
* Access to employee discounts, benefits, and wellbeing program
* Purchased additional leave program
* Novated leasing and salary sacrifice
* 12 weeks Paid Parental Leave in addition to government parental leave scheme
* Volunteering opportunities through our Foundation
About Us:
We're proud to be implementing our second Reconciliation Action Plan and committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.
At our organisation, we believe that people, organisations, and communities thrive when everyone feels valued and included.
We're dedicated to creating a greener future for all and supporting local and national charities through our Foundation.
Unlock Your Potential – Apply Today!
Diversity and inclusion are at the heart of our culture. We welcome candidates from all backgrounds, experiences, and perspectives to apply.