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Medical receptionist

North Canberra Urology
Receptionist
Posted: 30 January
Offer description

The Opportunity

We are seeking two professional, organised, and friendly Part-Time Medical Receptionists to join our small private specialist clinic. This role is ideal for someone with strong medical reception or administrative experience who enjoys working in a close-knit team and delivering high-quality patient care.

This position offers 22.5–25 hours per week, with Saturday availability required.

About the Practice

We are a private specialist clinic led by a single Urologist, providing patient-focused, high-quality care in a calm and professional environment. As a small practice, we value efficiency, discretion, teamwork, and excellent communication.

About the Role

This part-time position reports directly to the Doctor and Practice Manager. As the first point of contact for patients, you will play a key role in ensuring the smooth day-to-day running of the clinic.

Key Responsibilities

* Provide warm, professional service to patients and healthcare professionals, both in person and over the phone
* Manage appointments, patient records, billing, correspondence and clinical files
* Perform general administrative and reception duties to support clinic operations
* Liaise with hospitals, specialists, and other healthcare providers
* Manage emails and correspondence efficiently using Microsoft Outlook
* Use medical software for scheduling and patient management

About You

The successful applicant will demonstrate:

* Previous experience in medical reception or medical administration (essential)
* Excellent written and verbal communication skills
* High attention to detail and strong organisational skills
* A professional, friendly, and compassionate manner
* Experience using medical software
* Excellent computer skills, with strong proficiency in Microsoft Outlook
* Ability to work independently and as part of a small team
* Availability to work Saturdays
* Australian citizenship or permanent residency

Job Type: Part-time

Pay: $33 per hour

Experience:

* Medical receptionist or medical administration: 1 year (preferred)

Job Type: Part-time

Pay: $33.00 per hour

Expected hours: 22.5 – 25 per week

Work Location: In person

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