This is a Internal Sales - Administrator role with Hitachi Construction Machinery Australia based in Melbourne, VIC, AU Hitachi Construction Machinery Australia Role Seniority - junior More about the Internal Sales - Administrator role at Hitachi Construction Machinery Australia About Us Hitachi Construction Machinery (Australia) Pty Ltd is a leading manufacturer of construction and mining equipment. The Opportunity Based in our Dandenong branch, we are currently seeking an Internal Sales - Administrator to support our Sales Department by providing end-to-end tender and sales administration. This role plays a critical part in ensuring machine builds, orders and deliveries are processed accurately and efficiently to meet customer needs. Reporting to the Sales Manager, your key responsibilities will include: Provide administrative support to the Sales Manager and Sale Representatives Preparing and maintaining tender documentation Processing sales administration for new and used equipment in line with the Sales Manual and QA requirements Receiving inbound sales enquiries, qualifying opportunities, and logging leads accurately within CRM Raising purchase orders on approved vendors for accessories and freight within required timeframes Liaising with internal and external customers and stakeholders to build and maintain strong working relationships Conducting bi-monthly stocktakes Coordinating warranty documentation and sales merchandise ahead of scheduled deliveries To Be Successful In Your Application, You Will Need Previous experience in sales administration is preferred Experience using CRM or similar database systems Strong verbal and written communication skills Strong customer service focus with the ability to handle enquiries professionally Ability to work collaboratively in a cross-functional environment Ability to multitask, prioritise workload, and work to strict deadlines Intermediate Microsoft Office skills with a high level of accuracy and attention to detail Hitachi Benefits – What’s in it for you? Rewarding Salary Package: Base salary super earn company biannual bonuses Exclusive Employee Perks: Access to our Employee Orange Benefits Program, offering discounts on a wide range of everyday goods and services Career: Permanent full-time role with a globally recognised OEM, providing stability and long-term career growth Supportive & Inclusive Culture: Work with approachable leaders who value your ideas, encourage innovation, and support your success Health & Wellbeing: Discounted Medibank health insurance plus access to our Employee Assistance Program (EAP) for you and your family Refer & Be Rewarded: Earn cash rewards through our Employee Referral Program when you successfully refer a friend Family-First Benefits: Paid parental leave policy to support you and your family during life’s important moments Learning & Development: OEM-led training, continuous upskilling, and genuine opportunities for career progression within the business Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people. We are an equal opportunity employer, do not discriminate on any basis and wholeheartedly value diversity at our company. As part of our recruitment process, successful candidates may be required to undergo background checks, including (but not limited to) criminal history record checks and employment medical assessments. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Hitachi Construction Machinery Australia team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Providing administrative support Processing sales administration Liaising with customers Key Strengths Sales administration experience CRM proficiency ️ Communication skills Microsoft Office skills Customer service focus ⏳ Multitasking ability A Final Note: This is a role with Hitachi Construction Machinery Australia not with Hatch.