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Workspace experience associate

Hub Australia
Posted: 26 November
Offer description

Overview
Create meaningful moments.
Deliver standout service.
Be part of something new in Perth.
We're on the lookout for friendly proactive and service-driven Workspace Experience Associates to join the founding team at One Two Five by Hub - our brand-new clubhouse opening in Brookfield Place Perth in February ****.
Located at 125 St Georges Terrace One Two Five will be a space for serious business and standout hospitality.
With premium interiors a rooftop terrace sports lounge and proximity to everything from cafés and gyms to childcare this is not just another office - its a modern work-life destination.
As a Workspace Experience Associate you'll be the go-to person for members and guests.
From warm welcomes and coffee service to coordinating events and keeping the space running seamlessly you'll play a vital role in shaping this new space and delivering the premium hospitality-first experience Hub is known for.
What your day-to-day will look like (but not limited to)
As the welcoming face of our workspace youll create personalised experiences for members and guests
Manage day-to-day member and guest questions enquiries booking requests mail etc. including in-person and through the clubhouse email inbox promptly - be the problem solver and assist our members with any issues
Assist with our cafe operations downstairs by preparing a variety of beverages (If you dont know how - its okay We can train you)
Play a crucial role in organising and executing workplace events.
From small meetings to larger gatherings your involvement will ensure each event is a hit marked by seamless execution and guest satisfaction
Conduct regular inventory checks for food consumables and clubhouse supplies.
Your attention here ensures were always stocked and ready to meet our members needs
Assist with aspects of our workspaces day-to-day operations such as opening and closing procedures and conducting space checks etc
Qualifications
Were Looking For Someone Who :
At least 2 years of experience in a customer-facing role preferably in hospitality hotel retail or a similar service-oriented sector
Barista experience will be a BONUS
Strongly embodies a customer-centric and hospitality-led mindset adapting to the needs and preferences of guests to enhance their overall experience
Strong problem-solving skills with a creative and pragmatic approach always maintaining a positive and solution-focused mindset in addressing challenges
Exceptional interpersonal skills for engaging with members staff and external stakeholders.
Proficient multitasking abilities maintaining focus and productivity in a dynamic environment
A genuine passion for building relationships with a strong ability to bring warmth to every interaction and effectively build rapport and foster strong relationships
Additional Information
Why you should join us :
Work-life balance
Embrace the stability of Monday to Friday corporate hours freeing your weekends for personal pursuits
Join ranks with some of Australias top organisations certified as a Great Place to Work
Contribute to a B Corp and certified carbon-neutral organisation committed to making a positive impact on society and the environment
Achieve a balanced lifestyle through our comprehensive wellness programme as well as birthday leave
Expand your skills and career trajectory with our personalised training and professional development offerings
Support to make a social and environmental impact with paid volunteer leave each year
If youre enthusiastic about transferring your hospitality and / or customer service skills to the corporate realm and eager to be part of a vibrant forward-thinking team were excited to meet you.
As part of our recruitment process shortlisted candidates will be invited to attend our Talent Review Day on 13th-14th November (in person).
The role will commence in early January with the opportunity to be part of the founding team preparing for the opening of One Two Five by Hub in February ****.
Keen to join but dont tick all the boxes Apply Anyway
We understand that skills and potential dont always fit neatly into a checklist.
If youre passionate about this role but dont meet every single requirement we still want to hear from you.
Your unique experience and enthusiasm could be just what were looking for
At Hub Australia we are dedicated to building a diverse inclusive and equitable workplace.
We believe that our strength lies in our differences and we are committed to providing an environment where everyone is welcomed respected and supported.
We encourage applicants of all backgrounds identities abilities and experiences to apply as we strive to reflect the communities we serve.
#LI-DNI
Remote Work : No
Employment Type : Full-time
Key Skills
Abinitio,Administration And Accounting,Android,Bid Management,Inventory Management,Embedded C
Department / Functional Area : Operations
Experience : years
Vacancy : 1
#J-*****-Ljbffr

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