**LOCATION**: Ballarat VIC
**SUMMARY**:HealthKlinix Australia provides allied health services to our community. Our clinics provide a suite of services such as Osteopathy, podiatry, chiropractic, psychology and dietetics. Our practitioners work collaboratively with medical professionals to ensure the patients care and outcomes are optimised.
Our team and availability has grown and we require a superstar weekender receptionist. This position plays a vital role in supporting our health team and ensuring our patients have a professional and positive experience. You will work closely with a diverse group of health professionals and management team both locally and externally.
**Essential criteria**:
- Experienced allied health/medical receptionist - preferred
- Excellent customer service and professional manner
- Experience with a practice management software system - Nookal is preferred
- Experience with Workcover, NDIS, DVA, medicare and health funds.
- Excellent written and verbal communication skills
- Competent with microsoft word, excel, outlook and PDF creator form
- Highly organised and excellent time management
- A friendly, positive and can-do attitude
- Excellent attention to detail
**Preferred skills**:
- Experience with Nookal
- Sound understanding of allied health service and the ability to develop their knowledge
- Ability to connect and engage with local businesses and community groups
**Role**:
- Diary management for all practitioners in Ballarat and other locations if required
- High level of detail and accuracy with bookings, rescheduling and payments
- Confirming all appointments in a timely. friendly and helpful manner
- High level of knowledge understanding of all service offerings, products and fees
- A friendly, welcoming and helpful disposition to all patients, referrers and staff
- Assisting Snr Admin and management as required
- Sound understanding and efficient co-ordination of Medicare claims, DVA, Workcover, NDIS and other third party claims as required.
- Friendly and efficient co-operation with staff from other clinics
- The ability to multitask and prioritise workflow
- Performance of ad hoc reception duties and assistance for practitioners as required
- Possibly handling event coordination, both internally and externally
- Managing office supplies such as stationery, equipment, and furniture
- Cleaning and preparation of clinic rooms, reception and waiting areas
- To actively engage in tasks that support the growth of you as an individual as well as practices growth. This can include but not limited to - marketing, networking, content creation (blogs, social media), community engagement and HealthKlinix events and promotions.
- Assistance with external and internal events as needed
- Actively post content on social media pages
- Coordinating inductions and orientations for new staff members
**Job Type**: Casual
**Salary**: $28.00 - $40.00 per hour
**Benefits**:
- Employee discount
Schedule:
- Day shift
- Every weekend
- Weekend availability
Supplemental pay types:
- Penalty rates
Ability to commute/relocate:
- Ballarat VIC: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)
- Medical/Allied health receptionist: 1 year (required)
Work Authorisation:
- Australia (required)