RAC Monkey Mia Dolphin Resort is located in the beautiful Shark Bay World Heritage Area, alongside the picturesque Francois Peron National Park. Our resort is internationally renowned for the friendly dolphins that visit the bay daily.
We are currently seeking an experienced and motivated Café / Restaurant Manager to oversee the day-to-day operations of our busy restaurant and café.
This is a full-time, ongoing position.
About The Role
As the Café / Restaurant Manager, you will be responsible for managing the daily food and beverage operations, ensuring excellent service standards, and providing a high-quality dining experience for our guests. You will work closely with the Head Chef, Resort Manager, and service staff to deliver efficient operations in a fast-paced environment.
Key Duties & Responsibilities
Plan, direct, and coordinate café/restaurant operations to ensure high levels of customer satisfaction.
Manage staffing requirements including rostering, supervising, training, and performance management.
Monitor quality of food and beverage service and ensure compliance with health, safety, and hygiene standards.
Oversee stock control, inventory management, and ordering supplies.
Manage budgets, monitor financial performance, and meet revenue and cost-control targets.
Address customer complaints promptly and professionally to ensure positive guest experiences.
Promote teamwork and maintain a safe and positive work culture.
Skills, Qualifications & Experience Required
A Diploma or higher qualification in Hospitality Management (or a closely related field); OR at least 3 years of relevant experience may substitute for the formal qualification.
Minimum of 1 year experience as a Café/Restaurant Manager (or in a similar management role).
Proven ability to manage a team in a busy hospitality environment.
Strong understanding of food and beverage operations and customer service.
Knowledge of budgeting, stock control, and rostering.
Excellent communication and leadership skills.
Ability to work flexible hours, including weekends, public holidays, and evenings as required.
What are we offering you?
Competitive salary ranging between $75K to $85K + Super
Annual Incentive Bonus based on KPIs
A supportive & dynamic work environment
Free accommodation & utilities included - live & work on-site
Generous discounts on home, contents & car insurance, as well as RAC member benefits & free roadside assistance
Opportunity to develop your career in a large, thriving Tourism business with nine locations in Western Australia & growing
How to Apply:
If you are interested in joining our friendly team, please submit your resume by clicking 'Apply ' today
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