Are you a customer experience enthusiast looking for a role that challenges you to drive sales in a premium fast-paced retail environment?
As a Sales Associate at our esteemed retailer, you will be responsible for delivering exceptional customer experiences, upholding the quality of our brand, and achieving sales of shoes and related products.
* Key Responsibilities:
* Deliver exceptional customer experiences in a high-performing team setting, uphold the quality of our brand, and achieve sales of shoes and related products
* Align with the Visual Merchandising plan and Mystery Shopper standards
* Process customer orders, returns, and maintain inventory according to standards
* General housekeeping and store tidiness
Requirements:
* Previous retail sales or similar experience with persuasive communication skills
* Demonstrated success in achieving key performance indicators (KPIs) and sales targets
* Commitment and professionalism to providing exceptional customer service as a brand ambassador
* Team player with natural people-person skills who thrives on building relationships
* Growth mindset in a fast-paced work environment
* Product knowledge and training with a willingness to learn
* Flexibility with availability, including weekdays, weekends, and public holidays
* Proficiency in speaking Mandarin would be highly regarded to engage with a large proportion of our customers
Benefits:
* Lucrative KPI based sales bonus incentives and monthly reward and recognition opportunities
* Generous staff discounts in-store and online, with free product allocation every 6 months
* Flexibility and work-life balance through rostering
* Supportive Leadership and coaching
* Career progression opportunities - locally and internationally
* Complimentary Employee Assistance Program for work and personal support
* Pride in working for a globally successful, diverse, and environmentally conscious employer
Join Our Team: