A technology solutions provider seeks an APAC Service Manager to oversee product service lifecycle in the region. You will deliver service management for various processes, support product operations, and ensure excellent customer service.
Key Responsibilities
* Deliver service management for multiple processes
* Sustain product operations with high efficiency
* Maintain a strong relationship with customers
The role requires extensive experience in service management, effective communication skills, and the ability to collaborate with teams across regions. A good understanding of ITIL v4 and proficiency in tools such as JIRA and Splunk are essential for success.
Requirements
* Strong background in service management
* Excellent communication and interpersonal skills
* Familiarity with ITIL v4 and tools like JIRA and Splunk
This role is based in Australia, New South Wales, offering a unique opportunity to work in a dynamic environment. If you have what it takes to excel in this challenging role, we encourage you to apply.