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Workshop supervisor

Permanent
Freighter Group
USD 110,000 - USD 120,000 a year
Posted: 18h ago
Offer description

Shape Performance as a Workshop Supervisor with Freighter Group! Are you a driven, highly organised leader with deep trailer repair knowledge and a passion for operational excellence? Freighter Group, a market-leading Australian transport solutions innovator, is seeking a dynamic Workshop Supervisor to lead and elevate our Brooklyn service team. This is not just a supervisory role — it is a pivotal leadership position responsible for driving workshop performance, productivity, safety and team culture. You will be the operational heartbeat of the workshop, ensuring every job flows efficiently, every technician is supported, and every customer commitment is met with precision. This role is ideal for someone who thrives in a fast-paced repair environment, demands high standards from themselves and others, and understands the importance of structure, accountability and technical leadership. Your Impactful Role: • Operational Leadership: Oversee day-to-day workshop operations, ensuring jobs are allocated effectively, completed efficiently and delivered to the highest standard. • Productivity & Performance Management: Drive technician utilisation, efficiency and labour recovery through strong job control, active supervision and real-time problem solving. • Technical Oversight: Provide sound technical guidance in trailer repairs, fault diagnostics and compliance requirements. • Workflow Control: Maintain disciplined job flow from booking through to quality inspection and completion, preventing bottlenecks and idle time. • Team Development: Coach, mentor and uplift technicians and leading hands, fostering a high-performance and accountable culture. • Safety Champion: Lead by example in maintaining a safe, compliant and organised workshop environment. • Stakeholder Coordination: Work closely with Service Advisors, Parts, and external contractors to ensure seamless service delivery. • Continuous Improvement: Identify inefficiencies and implement practical improvements that enhance throughput and margin. Who We Are Searching For: • Proven Workshop Leader: Demonstrated supervisory experience within a heavy vehicle or trailer repair environment. • Trailer Expertise: Strong technical knowledge of trailer mechanical, structural and compliance repair requirements. • Highly Organised Operator: Exceptional planning skills with the ability to control multiple jobs and priorities simultaneously. • Performance Driven: Naturally focused on productivity, labour recovery, efficiency and accountability. • Strong Communicator: Able to set clear expectations, give constructive feedback and maintain professional discipline. • Resilient & Decisive: Comfortable making firm decisions in a fast-paced operational environment. • Systems Competent: Confident using workshop management systems and digital job tracking tools. • Trade Qualified: Relevant trade qualification preferred. What We Offer: • A structured, performance-focused workshop environment • A leadership team committed to backing operational excellence • Real influence over workshop standards and outcomes • Ongoing coaching and professional development • Long-term career progression within a national organisation • Competitive salary aligned with experience Why Freighter Group is Your Next Career Destination: At Freighter Group, performance matters — but so do values. We are built on safety, integrity, teamwork and continuous improvement. We invest in leaders who raise standards, build strong teams and drive measurable results. If you’re ready to take ownership, lead from the front, and build a high-performing workshop culture — we want to hear from you. Apply today and become a driving force within the Freighter Group legacy .

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