* Full-time, Ongoing position at HEW Level 7.
* Parramatta South campus with flexible working arrangements.
* Salary: $107,053 – $115,469 per annum, plus 17% Super and Leave Loading.
Lead inclusive, student‐centred learning support across campuses and digital channels.
The Opportunity
The Library Learning Hub Coordinator leads the strategic and operational delivery of the Library's Learning Hub services, ensuring consistent, high‐quality support for students across face‐to‐face, online chat and phone channels. This role plays a central part in creating welcoming library environments that foster student connection, belonging and wellbeing.
Working closely with colleagues across the Library and the Division of Education and Students, you will ensure Learning Hub services complement curriculum‐embedded library programs and align with institutional priorities for student success, equity, academic skills development and digital capability.
You will provide leadership to a multi‐campus team, drive service design and continuous improvement, and use data and student feedback to ensure Learning Hub services remain responsive to the evolving needs of diverse student cohorts in hybrid learning environments.
What Success Looks Like
* Lead the planning and delivery of inclusive Learning Hub services across campuses and online.
* Ensure consistent, responsive service delivery and effective operational coordination.
* Supervise and develop Learning Hub Senior Librarians and casual staff.
* Use data, analytics and feedback to inform service design and evaluation.
* Collaborate with internal stakeholders to enhance the overall student experience.
* A degree in a relevant discipline with substantial experience in library, learning or student support services.
* Demonstrated experience supervising and developing staff in an educational environment.
* Proven ability to design, deliver and evaluate inclusive academic and digital skills programs.
* Strong communication and collaboration skills across diverse stakeholder groups.
* A clear commitment to equity, inclusion and student belonging.
Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.
* Financial benefits: Access to staff‐only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
* Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
* Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.
Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.
For Reasonable Adjustments during the application process, please contact talentacquisitionteam@westernsydney.edu.au.
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