Career growth and promotion pathways Support for internal and external learning and development Strong market position and ongoing job security Crew Member | Burger Urge Burger Urge has been serving up delicious, juicy burgers for over 18 years. We believe burgers should be done right — using premium local ingredients to deliver both classic favourites and on‑trend creations. We’re a fast‑growing and dynamic hospitality brand, and we’re now expanding our team at our established Gladstone restaurant to support continued growth and busy trade periods. Our Vision Our vision goes beyond building a successful restaurant chain. We’re creating a group of companies that blends beautiful product design across food, entertainment, music, film, art and fashion — with the ambition to become one of the world’s leading food, retail and lifestyle brands. We aim to raise standards, challenge traditional thinking in hospitality and create memorable food and guest experiences that reflect our creativity, values and passion. The Role As a Crew Member, you’ll be hands‑on in all areas of the restaurant and play an important role in delivering an exceptional experience for our guests. We are hiring both junior and senior crew members, making this a great opportunity whether you’re starting your first job or looking to take the next step in hospitality. This is a fast‑paced, team‑focused role, perfect for people who enjoy staying active and working as part of a close‑knit team. Key Responsibilities Providing friendly, welcoming and efficient customer service Taking orders and processing cash and card payments Preparing and assembling menu items to Burger Urge standards Cooking using grills, fryers and other kitchen equipment (training provided) Maintaining cleanliness, hygiene and food safety standards Working closely with your team to keep service running smoothly Senior Crew Members may also be involved in: Supporting and mentoring junior team members Leading shifts and helping manage service flow Assisting with training, quality standards and procedures Burger Urge Perks Employee discounts on food and merchandise Full training and ongoing development Clear pathways for growth and promotion Opportunity to step into senior or leadership roles A fun, supportive and energetic team environment Job security with a well‑established and growing brand What We’re Looking For A positive attitude and strong work ethic Friendly, reliable and team‑focused approach Willingness to learn and take feedback onboard Good communication skills Ability to work in a fast‑paced environment Ability to stand for long periods Flexible availability including evenings, weekends and school holidays Requirements Valid Australian working rights I’M ALERT – Food Handling Certificate (or willingness to obtain) RSA Certificate (or willingness to obtain) If you’re keen to join a growing team, develop new skills and build your future with a brand that’s going places, we’d love to hear from you. Apply now and join The Urge Video