Join a pioneering organization that's revolutionizing the way businesses manage mission-critical parts and materials. Our innovative platform empowers companies to gain real-time control over their inventory, streamlining operations and ensuring timely repairs and installations.
About the Role
This is a senior leadership position responsible for driving operational excellence and customer delivery nationwide. You will lead all operational functions, including logistics, warehousing, service delivery, and customer onboarding, while translating strategy into execution.
Key Responsibilities
* Operational Leadership: Provide executive guidance for the company's operations, focusing on logistics, warehousing, and service delivery.
* Commercial Performance: Drive financial performance through effective cost management, monitoring margins, and supplier terms.
* Strategic Partnerships: Identify, secure, and manage key partnerships that align with business needs and create long-term value.
* Customer Onboarding: Oversee the onboarding process as a critical revenue-enablement function, ensuring timely and accurate implementation of client services.
* National Service Teams: Guide teams to deliver consistent high-quality outcomes in customer support, logistics coordination, and fulfillment.
* KPIs and Continuous Improvement: Develop and track KPIs across operations, ensuring proactive issue resolution and continuous improvement.
Requirements
To succeed in this role, you will need exceptional leadership skills, strategic thinking, and a proven ability to drive commercial performance. A strong background in operations, logistics, and customer-facing roles is essential.
What We Offer
As a member of our leadership team, you can expect a dynamic and challenging work environment, opportunities for professional growth, and a competitive compensation package.
Taking Your Career to the Next Level
This is a career-defining opportunity for an ambitious operator who thrives on building scalable systems, leading high-performing teams, and making a measurable impact in a growth business.