Position Overview
The Logistics Coordinator & Delivery Team Lead is responsible for overseeing daily logistics operations, coordinating the movement of goods, and leading the delivery team to ensure safe, timely, and efficient service.
This role combines hands-on delivery work (requiring a valid MR licence) with leadership responsibilities, operational planning, and continuous improvement across the logistics function.
Key Responsibilities
Logistics Coordination
Plan, schedule, and optimise daily delivery routes and logistics activities.
Ensure accurate documentation and compliance.
Monitor stock movements, delivery timelines, and workflow priorities.
Maintain accurate records of deliveries, vehicle usage, and logistics data.
Team Leadership
Lead, supervise, and support the delivery team to achieve operational targets.
Conduct daily briefings, allocate tasks, and manage performance.
Provide coaching, training, and development to delivery staff.
Foster a positive, safety-focused team culture.
Assist with recruitment and onboarding of delivery personnel when required.
Delivery Duties
Operate MR-class vehicles safely and in accordance with road laws and company policies.
Complete scheduled deliveries and pickups as needed to support operational demand.
Ensure goods are loaded, secured, and unloaded safely.
Represent the company professionally when interacting with customers.
Safety & Compliance
Ensure all logistics and delivery activities comply with WHS requirements.
Conduct vehicle and equipment checks, reporting maintenance needs promptly.
Maintain compliance with fatigue management, chain of responsibility, and transport regulations.
Promote and enforce safe work practices across the team.
Continuous Improvement
Identify opportunities to improve logistics efficiency and customer service.
Assist in developing and implementing new processes and systems.
Monitor KPIs and contribute to operational reporting.
Skills & Experience
Essential
Valid MR (Medium Rigid) driver's licence.
Proven experience in logistics, transport, or delivery operations.
Experience leading or supervising a team.
Strong organisational and time-management skills.
Ability to work in a fast-paced environment with shifting priorities.
Excellent communication and interpersonal skills.
Competence with basic computer systems and logistics software.
Desirable
Forklift licence (LF).
Experience in route planning or fleet coordination.
Knowledge of chain of responsibility and transport compliance requirements.
Customer service experience.
Personal Attributes
Reliable, proactive, and solutions-focused.
Strong leadership presence with the ability to motivate others.
Calm under pressure and adaptable to change.
High attention to detail and commitment to safety.
Professional, respectful, and team-oriented.
Physical Requirements
Ability to lift and move items in accordance with safe manual handling practices.
Ability to operate MR vehicles for extended periods.
Performance Indicators
On-time delivery performance.
Team productivity and morale.
Compliance with safety and transport regulations.
Accuracy of logistics planning and documentation.
Customer satisfaction and feedback.
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