Medical Receptionist/ Office Administrator
About the role
We are seeking reliable, experienced Medical Receptionist/ Office Administrator to join the team at Sapphire Family Medical Practice in the Sydney Eastern Suburbs. This position is approximately 24 hours per week. This role is responsible for providing exceptional customer service and administrative support to our busy medical practice.
Please only apply if you have medical or dental reception experience.
What you'll be doing
1. Greeting and welcoming patients in a friendly and professional manner
2. Efficiently managing patient bookings, enquiries and records
3. Assisting with the coordination of appointments, referrals and test results
4. Providing administrative support to the medical team, including invoicing, scanning, answering calls, assisting practice manager with accreditation
5. Maintaining the practice's inventory and supplies
6. Processing payments and managing the medical practice's finances
7. Ensuring compliance with relevant medical and administrative policies and procedures
What we're looking for
1. Proven experience as a medical receptionist in a Medical Practice
2. Excellent communication and interpersonal skills, with the ability to interact with patients, medical staff and other stakeholders in a professional and empathetic manner
3. Strong organisational and time management skills, with the ability to multitask and work in a fast-paced environment
4. Proficient in using medical practice management software Best Practice or equivalent and Microsoft Office
5. Knowledge of medical software Best Practice or equivalent, terminology and procedures, as well as relevant regulations and compliance requirements
6. A caring and compassionate attitude, with a genuine interest in providing quality healthcare
7. Team player who is able to work on their own independently
8. Must be efficient and able to multitask
What we offer
At Sapphire Family Medical Practice, we are committed to creating a positive and supportive work environment. We offer a competitive salary, ongoing training and development opportunities.
About us
Sapphire Family Medical Practice is a well-established and highly respected medical practice located in the heart of Sydney's Eastern Suburbs. We pride ourselves on providing exceptional patient-centred care and maintaining a friendly and collaborative work culture. Join our dedicated team and be a part of our mission to deliver the best possible healthcare services to our community.
Apply now for this exciting opportunity to become our next Medical Receptionist/ Office Administrator.
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