* Thomastown - Victoria
* Responsible for supporting our customers across Melbourne's Northern Metro areas
* Full-time permanent opportunity + attractive competitive salary + super + incentive program + an awesome team environment
* Tool of Trade Vehicle (Ford Ranger) + laptop + mobile phone
* Free Uniform
* Be part of a 145 year old organisation that puts its people first and has their best interests at heart
ABOUT US
Family owned Dahlsens Family Companies has been operating since 1877 and is one of the largest independent suppliers of timber and building materials to many of the best home builders in Australia.
We offer a family-feel culture and work environment that sets us apart from others in the industry. We are part of a 70-site national group, including Dahlsens, Cairns Hardware and Nortruss with over one thousand trusted support team professionals, trade experts, drivers, and yards people. Dahlsens invest in our people, partners, and communities to make a positive and sustainable contribution.
Our people live and breathe the Dahlsens Values daily; Take Responsibility, Grow Together, Everyone Contributes.
145 years of experience, so we know what we are talking about…. keep reading if you are looking for big things.
ABOUT THE ROLE
The Account Manager plays a key role in driving sales growth and strengthening relationships across our VIC Metro region, with a strong focus on developing new business in the South East. Reporting to the Field Sales Manager, this role is responsible for building strong partnerships with both new and existing clients, understanding their challenges, and delivering tailored solutions across Dahlsens' wide range of products and services. Working as part of a high-performing Metro Sales team, you'll be focused on achieving sales targets, maximising opportunities, and ensuring exceptional service to position Dahlsens as the supplier of choice.
RESPONSIBILITIES WILL INCLUDE
* Developing and managing a strong sales pipeline to achieve or exceed targets.
* Building and maintaining long-term relationships with builders, trades, and key customers.
* Conducting site visits, identifying opportunities, and presenting tailored product solutions.
* Managing customer profiles, maintaining accurate CRM records, and providing exceptional service.
* Negotiating contracts and assisting with the establishment of trading accounts.
* Proactively seeking new business opportunities and implementing customer acquisition activities.
* Collaborating with internal stakeholders to deliver seamless solutions for clients.
* Supporting marketing initiatives such as promotions, events, and brand awareness.
* Monitoring industry trends, customer requirements, and market opportunities.
* Leading with safety and upholding Dahlsens' Circle of Care principles in every interaction.
QUALIFICATIONS AND SKILLS
* 5+ years' experience in a sales/account management role, ideally within building, construction, or trade-related industries.
* Proven track record of achieving and exceeding sales targets.
* Strong relationship-building and influencing skills across all levels.
* Excellent written, verbal, and presentation skills.
* Strong business acumen with the ability to identify opportunities and negotiate effectively.
* Well-developed organisational and time management skills, with the ability to manage multiple priorities.
* CRM experience (Salesforce desirable).
* Current driver's licence (mandatory).
RECRUITMENT AGENCIES
We kindly ask that recruitment agencies do not contact us or any Dahlsens team member about this role. We're managing this recruitment directly and aren't seeking agency support at this time.
PERKS
* Take a day off on your birthday and still get paid for it.
* Be part of something strong, we really are growing together.
* Your contribution is valued and celebrated; the company culture lives this.
* An impressive 'Be Well' program supporting you and your wellbeing.
* Free Employee Assistance Program (EAP) for you and your family members.
* Access to our awesome reward and benefits platform with cashback discounts at over 400 retailers such as Adidas, Woolworths, Coles, Ikea, Woolworths, Myer, Rebel Sports + more
* Education Assistance Program - your development is important.
* Uniform provided so you can look the part when customer facing.
* Team member discounts may be available (T&C may apply)
* Work with a great bunch of friendly people who want to see you succeed.
PLEASE NOTE
The successful applicant will be subject to a comprehensive reference and background checking prior to employment; including a Pre-employment Medical Assessment & National Police& Right to Work
We are an equal opportunity employer with a zero tolerance to Drugs and Alcohol in the workplace and we do conduct regular random workplace testing.
Only applicants with the Right to Work in Australia will be considered for this position.
If this sounds like the right job for you, and your skills and enthusiasm, click the 'Apply for this job' now and include your Resume and Covering Letter.