Customer Service Ambassador
Our organization is seeking a skilled and dedicated Customer Service Ambassador to join our team. The ideal candidate will be responsible for engaging with customers through various communication channels, providing tailored product information, and resolving concerns efficiently.
Key Responsibilities:
* Provide exceptional customer service via phone, email, and in-person interactions.
* Schedule appointments for hearing assessments and consultations with audiologists.
* Guide customers through our innovative range of hearing devices and accessories.
* Resolve customer concerns in a timely and professional manner.
Requirements:
* Minimum 2 years of experience in customer-facing roles.
* Excellent communication and interpersonal skills.
* Ability to work independently and as part of a team.
Benefits:
* A competitive remuneration package.
* Ongoing training and professional development opportunities.
* Clinic incentives available throughout the year.
Work Environment:
We offer a positive and supportive work environment that fosters growth and development. Our organization values diversity and inclusion, and we are committed to creating an inclusive workplace culture.