**APS4 Administration Officer**
- Hourly rate - $42.54 + super
- Located in Footscray or Broadmeadows
- 12 month contract with potential extension
- Full-time Mon to Fri: 8.30am to 5pm
**About the Role**
The
**APS4 Administration Officer** will provide operational and administrative support that is informed and directed by sound knowledge, and may undertake some research and analysis activities. The position will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice to resolve moderately complex enquiries.
**Responsibilities may include but are not limited to**:
- Receive, acknowledge, record and monitor requests for internal reviews of Agency decisions.
- Provide support to business teams to support the achievement of business outcomes.
- Monitor and ensure business processes and customer service standards are met to achieve positive outcomes.
- Undertake triage and work classification.
- Demonstrate flexibility and embrace the challenges of working in a complex and changing environment.
- Record and manage business information and data
**About you**:
- You will have excellent organisation and time management skills
- You will have excellent written and verbal communication skills
- You can build productive and working relationships with key stakeholders
** Please note you must be an Australian Citizen and will be required to complete a federal police check **
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