Observability Engineering Manager
Nine's Observability team is dedicated to providing comprehensive insights into the health, performance, and behaviour of our critical systems and applications.
We empower engineering teams across the organisation with robust monitoring, logging, and tracing capabilities, enabling them to proactively identify issues, troubleshoot efficiently, and ensure a seamless experience for our users.
Key Responsibilities:
• Lead and manage a team of Observability engineers within the Platform Engineering domain.
• Define and execute the strategy and roadmap for Observability across Nine, covering logging, metrics, tracing, and alerting.
• Ensure the reliability, scalability, and performance of Observability platforms and tools.
• Drive the adoption of Observability best practices and educate development teams on their effective use.
• Collaborate with other engineering managers and product teams to integrate Observability into the software development lifecycle.
• Stay current with industry trends and emerging technologies in Observability.
• Manage vendor relationships and evaluate new tools and solutions.
• Contribute to the overall architecture and design of Nine's platform infrastructure.
Leadership Responsibilities:
• Provide clear direction, set performance expectations, and offer constructive feedback to team members.
• Foster a culture of continuous learning and growth within the team.
• Identify and nurture talent, providing opportunities for career development.
• Manage team resourcing, recruitment, and retention.
• Resolve conflicts and mediate team issues.
• Champion diversity, equity, and inclusion within the team.
• Ensure team well-being and a healthy work-life balance.
Requirements:
• Proven experience in software engineering management, leading teams focused on observability, SRE, or platform engineering.
• Strong technical background in observability principles, tools (e.g., Prometheus, Grafana, ELK stack, Jaeger, OpenTelemetry or similar), and best practices.
• Experience building and managing distributed systems and cloud-native applications (AWS, GCP, or Azure).
• The ability to articulate complex technical concepts to non-technical audiences.
• Experience with agile development methodologies.
Additional Information:
• At Nine, our flexible work options vary by role and team.
• Depending on the position, this may include flexible hours, hybrid work, or part-time arrangements.
• We welcome discussing your flexibility needs during the hiring process - just ask the Talent Acquisition team.
• Our employee benefits include 18 weeks paid parental leave with no distinction between primary and secondary carers.
• Access to 'Employee Exclusives' program - a way of getting closer to our incredible brands, offering unique experiences, behind-the-scenes access, and awesome perks.
• Digital newspaper subscription to our mastheads.
• Annual gift voucher for Stan subscription.
Commitment to Diversity and Inclusion:
• We're committed to a safe, respectful and inclusive Nine.
• From day one, you'll be encouraged to bring your whole self to work and will be supported to perform at your best.
• We encourage applications from Aboriginal and Torres Strait Islander people, people with disabilities, and of all ages, genders, nationalities, backgrounds and cultures as we recognise the importance and value of diverse perspectives.
• Should you require any adjustments to the recruitment process, please advise us when you apply.