Are you ready to embark on an exciting new opportunity?
Country Care Group (CCG), an established Australian family-owned enterprise, is seeking a motivated and customer-focused individual to join our team as a Retail Assistant in Townsville.CCG, founded in ****, is a leading national supplier of medical and in-home aids for people living with disability, mobility impairments, and the aged.
With over 130 member stores across Australia, we are known for delivering innovative healthcare solutions and exceptional customer service.As the Retail Assistant your primary objective is to deliver excellence in service within our Showroom to create a welcoming environment for clients and medical professionals and complete administrative duties of the retail team.Your passion for customer service and product knowledge will play a vital role in promoting sales and assisting clients in finding the right solutions.A National Police check is required for this position.Career growth and development through our Leadership AcademyCelebrate birthdays with cakeKey ResponsibilitiesProvide excellent customer service and promote sales of products and servicesOffer specialist product knowledge advice to assist customersAnswer telephone queries and provide assistance to customersUndertake debt collection for the storeOperate Point of Sale systems effectivelyLiaise with Occupational Therapists, medical professionals, clients, and family members to provide tailored solutionsGenerate invoices and maintain accurate recordsProcess orders and correspondence through the online portal.Skills & ExperiencePrevious experience in administration roleHigh attention to detail and excellent computer literacy and accuracyExcellent literacy and numeracy skillsDemonstrated attitude of service and experience in providing excellent customer serviceExperience in operating POS and cash handlingPhysically fit for manual workFully Vaccinated against COVID-19 and obtain a National Police Clearance.
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