Are you an experienced property management professional looking for a flexible leadership role making a real difference in the Central West?
This is a fantastic opportunity to take ownership of a diverse housing portfolio while working in a supportive and values-driven environment.
About the Role As the Housing Manager, you'll play a pivotal role in ensuring the smooth operation of a portfolio of rental villages. You'll work closely with tenants, contractors, and internal teams to manage day-to-day operations, compliance, and tenant engagement, while supporting those with more complex needs.
Key Responsibilities
* Manage tenant queries, complaints, appeals, and represent at NCAT as required.
* Conduct regular inspections of villages and individual dwellings.
* Monitor tenancy budgets including rental income, arrears, vacancies, and recharges.
* Maintain accurate tenant records via CRM systems.
* Ensure compliance with the Retirement Villages Act and related housing legislation.
* Liaise with Asset Management to ensure timely maintenance and property compliance.
* Build and maintain relationships with external Real Estate Agents and monitor performance.
* Support tenancy allocations, vacancy management, refurbishments, and new tenant sign-ups.
* Work with program teams to meet specific contractual obligations.
* Refer tenants to appropriate support services as needed.
About You, You will bring:
* Minimum 2 years' experience in housing or property management (Retirement Living, Social or Affordable Housing highly regarded).
* Strong knowledge of tenancy legislation, compliance, and asset maintenance.
* Proven experience managing budgets, arrears, and financial targets.
* Excellent communication skills and the ability to manage competing priorities.
* Strong organisational skills, attention to detail, and proficiency with CRM or tenant management systems.
Even better if you have:
* Experience in Retirement Living services.
* A commercial mindset with a proactive approach to improvement.
What's on Offer
* Flexible part-time schedule (3 days per week) with hybrid working.
* Salary packaging benefits (up to $18,550).
* Access to exclusive staff rewards and discounts.
* Flexible work hours supporting work-life balance.
* Affordable Fitness Passport membership.
* Supportive, inclusive work culture with opportunities for professional growth.
* Option to purchase additional leave.
How to Apply
Submit your CV and a brief cover letter outlining your interest and suitability for the role. Applications will be reviewed upon receipt.