Community operations manager canberra

Advantages
Organisation that promotes work/life balance
Access to wellness initiatives
Employee recognition programmes
Opportunities for further development
Attractive salary package, with NFP benefits

About the company

Working with a value based NFP organisation providing day to day operational leadership to staff members within the scheduling, administration & community field teams. This is a newly created position to support with the continued growth and development of the Homecare service.

The role

Working within a rapid-paced centralised office base, you will lead, motivate & mentor staff members surrounding outstanding service delivery to clients receiving homecare support.

Being a passionate & nurturing leader, you will have the ability to empower your team to achieve outcomes for clients within their own homes, with the ability to quickly & effectively solve any concerns that arise or delays within the service.

Utilising your robust communication, organisational and customer service skills you will be able to extend your leadership & support to your field-based team members.

Summary of Duties
Provide daily motivation, support & direction to office & field-based team
Build excellent working relationships with external stakeholders
Ensure high quality care is delivered to all homecare clients
Provide high level of customer service
Support staff & clients with any concern/complaint resolutions

Skills and Experience
Previous experience within a similar position within community homecare
Experience with leadership of scheduling & field-based staff
Excellent communication & customer service skills
Ability to drive & improve service delivery
Excellent attention to detail & problem-solving skills

VAC-1016555_167445249927968

📌 Community Operations Manager Canberra
🏢 Omega Medical
📍 Canberra