Do you love solving complex problems, spotting opportunities in the numbers, and turning big ideas into real results? We're looking for a Business Improvement & Strategy Analyst to help shape the future of a fast-growing, customer-focused organisation.
This is your chance to step into a role where your insights will directly influence growth, innovation, and customer experience across multiple sites.
What You'll Be Doing
No two days will be the same. You'll:
* Dive into operational, financial, and customer data to uncover trends, opportunities, and risks.
* Create dashboards, reports, and KPIs that give leadership the clarity they need to make bold decisions.
* Redesign processes to make the business faster, smarter, and more customer-friendly.
* Support strategic projects – from launching new services and technology to evaluating expansion opportunities.
* Collaborate with passionate teams across the business, making sure insights turn into real, lasting improvements.
What You'll Bring
We're after a curious, proactive thinker who's ready to roll up their sleeves and make things happen. You'll need:
* A degree in Business, Finance, Analytics, or a related field.
* Experience in business analysis, process improvement, or strategy (bonus if it's in customer-focused industries).
* Minimum 1-2 years of experience in business analysis, process improvement, or strategy roles.
* Strong analytical skills and the ability to see the story behind the data.
* Proficiency in advanced analytics tools for comprehensive data analysis and reporting.
* Confidence in process mapping, project coordination, and stakeholder engagement.
* A solutions-first mindset and the flexibility to adapt to change.
* Australian work rights are mandatory for this position.
Why You'll Love It Here
You'll see the impact of your work across the business, from happier customers to more efficient teams.
You'll be part of a values-driven organisation that believes in people first, working together, and always striving for better.
You'll join a collaborative environment where new ideas are welcomed, tested, and celebrated.
You'll have the chance to grow your career in strategy, analytics, and business improvement.
Ready to use your skills to make a real difference?
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